Alysia Pinon
Gilbert,AZ
Summary
Detail-oriented and people-focused professional known for maintaining exceptional organization in fast-paced environments while effectively managing multiple priorities. Known for strong communication skills, and a collaborative approach to achieving individual and team objectives. Proven ability to adapt quickly to new work environments, systems, and team dynamics, ensuring a smooth, and productive transition.
Overview
6
6
years of professional experience
Work History
Medical Assistant
The Glow Method
Tempe, Arizona
05.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate patient records using electronic health record systems.
- Prepared examination rooms by cleaning and stocking necessary supplies.
- Schedule patient appointments and coordinate follow-up care efficiently.
- Supported front desk operations, including answering and greeting patients.
Donor Outreach Coordinator
Vitalant
Phoenix, Arizona
04.2021 - 05.2023
- Coordinated community outreach events to promote blood donation initiatives.
- Handled customer inquiries through phone and email communication.
- Resolved customer issues with empathy and active listening skills.
- Maintained strong call control and quickly worked through scripts to address problems.
- Provided product information and troubleshooting assistance to customers.
Assembler
Honeywell
Phoenix, Arizona
12.2019 - 04.2021
- Monitored stock levels of raw materials for upcoming production runs.
- Collaborated with team members to optimize departmental workflow processes.
- Tested assembled products for accuracy and functionality before final packaging.
- Recorded production data, including units produced and rejected items.
Customer Service Representative
Barlow Distribution
Tolleson, Arizona
05.2019 - 01.2020
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
- Developed strong customer relationships to encourage repeat business.
Education
Some College (No Degree) - Medical Assisting
Pima Medical Institute
Phoenix, AZ10-2017
High School Diploma -
Sierra Linda High School
Phoenix, AZ05-2016
Skills
- Customer Service Excellence
- Problem-Solving & Time Management
- Adaptability in Fast-Paced Environments
- Cross-Functional Team Collaboration
- Microsoft Office (Excel, Outlook, Word, PowerPoint)
- Workflow and Process Implementation
- Records Management & Data Accuracy
- Confidential Information Handling
- Clinical Procedure & Patient Support
- Healthcare Compliance
Timeline
Medical Assistant
The Glow Method
05.2023 - Current
Donor Outreach Coordinator
Vitalant
04.2021 - 05.2023
Assembler
Honeywell
12.2019 - 04.2021
Customer Service Representative
Barlow Distribution
05.2019 - 01.2020
Some College (No Degree) - Medical Assisting
Pima Medical Institute
High School Diploma -
Sierra Linda High School
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