Salesforce
Alysia Puckett
MEd, CAPM
Bartlett,TN
Summary
Results-driven Salesperson with 3+ years of experience, specializing in revenue growth and client-centered solutions. Consistently surpasses sales objectives, achieving a 30% increase in customer retention through strategic relationship management across multiple states. Expertise in market analysis, proposal development, and stakeholder engagement. Passionate about driving innovation and impact in education.
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
28
28
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Business Development Manager
MooreCo
09.2024 - 02.2025
- Cultivated and managed relationships with school districts across Tennessee, Arkansas, and Virginia
- Delivered tailored solutions to educational leaders, illustrating how MooreCo’s products align with instructional goals and enhance student engagement
- Collaborated with sales teams and design specialists to craft customized proposals that drove revenue growth
- Evaluated market trends, customer feedback, and competitive data to refine business strategies for maximum effectiveness
- Advocated for MooreCo at industry conferences, trade shows, and district events
Sales Representative
School Specialty
03.2022 - 09.2024
- Promoted and sold educational products/services to schools and districts through effective presentations increasing overall sales by as much as 50% for some districts in my territory
- Established strong relationships with educators and administrators, enhancing customer loyalty
- Crafted data-driven presentations to demonstrate product effectiveness and return on investment (ROI)
- Delivered exceptional customer service, fostering long-term client partnerships
Operations Analyst/Application Specialist
PowerSchool
03.2021 - 03.2022
- Facilitated the implementation and optimization of PowerSchool applications for educational institutions
- Conducted training sessions, developed instructional materials, and provided end user support for over 80 school districts
- Collaborated with IT and development teams to enhance system functionality and user experience
- Generated operational and financial reports while performing data analysis to identify improvement opportunities
Faculty Supervisor
University of Phoenix
10.2019 - 03.2022
- Evaluated and assessed pre-service teaching candidates through observations
- Utilized Microsoft Teams to facilitate virtual training sessions and assessments effectively
- Assigned student-teacher grades while developing targeted support plans for improvement
Customer Service Representative (Temporary)
Amazon
03.2020 - 11.2020
- Delivered remote customer service support in a high-volume environment
- Achieved a 90% customer approval rating and consistently surpassed productivity targets
Title I PLC Coach
Shelby County Schools
09.2014 - 07.2018
- Provided instructional coaching and professional development for teachers to enhance teaching effectiveness
- Managed and allocated Title I funds in compliance with federal guidelines
- Served as a building technologist, troubleshooting IT issues effectively
Educator
Millington Municipal Schools/Shelby County Schools
08.1997 - 09.2014
- Designed and implemented an engaging curriculum that resulted in increased student achievement
- Utilized data-driven instruction to tailor lessons according to individual student needs
- Contributed actively as a member of the Principal’s Advisory Board
Education
Certification Program - Educational Leadership Endorsement Program
Bethel University
McKenzie, TN 06.2015 - 05.2016
Master of Education -
Union University
Germantown, TN 06.2002 - 08.2003
Bachelor of Arts - Elementary Education
Middle Tennessee State University
Murfreesboro, TN 08.1992 - 12.1996
Skills
Sales
Curriculum Development
Data Analysis
PowerSchool Applications
Training and Development
Communication
Strategic Thinking
Customer Service
Business development
Relationship development
Customer service
Negotiations
Lead generation
Team leadership
Certification
CERTIFIED ASSOCIATE PROJECT MANAGEMENT
Accomplishments
- Increased yearly revenue by 50% in 2023 and 2024 for Memphis Shelby County Schools while with School Specialty.
- Exceeded quarterly objectives by as much as 10% for several quarters.
- Brought in a KIPP Charter Schools in 2023, with a total value of $250,000.
- Accomplished quarterly goals through collaboration.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Career advancementCompany CulturePersonal development programsWork from home optionSoftware
Netsuite
Hubspot
Highspot
Interests
Crafting
Reading
Timeline
Business Development Manager
MooreCo
09.2024 - 02.2025
Sales Representative
School Specialty
03.2022 - 09.2024
Operations Analyst/Application Specialist
PowerSchool
03.2021 - 03.2022
Customer Service Representative (Temporary)
Amazon
03.2020 - 11.2020
Faculty Supervisor
University of Phoenix
10.2019 - 03.2022
Certification Program - Educational Leadership Endorsement Program
Bethel University
06.2015 - 05.2016
Title I PLC Coach
Shelby County Schools
09.2014 - 07.2018
Master of Education -
Union University
06.2002 - 08.2003
Educator
Millington Municipal Schools/Shelby County Schools
08.1997 - 09.2014
Bachelor of Arts - Elementary Education
Middle Tennessee State University
08.1992 - 12.1996