Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALYSON AYDELL

LIVINGSTON

Summary

Medical Assistant/Front Desk Receptionist with experience in enhancing customer satisfaction and streamlining operations. Demonstrates strong skills in time management, team collaboration, and customer engagement, contributing to a welcoming environment and efficient appointment scheduling. Committed to optimizing front desk operations and fostering positive client experiences through exceptional service and attention to detail. Familiar with medical terminology and medical ethics from college coursework.

Overview

2
2
years of professional experience

Work History

Medical Assistant/Receptionist

Strawberry Patch Pediatrics
08.2025 - Current
  • Assisted healthcare providers by preparing examination rooms and maintaining medical supplies inventory.
  • Recorded and updated patient medical histories accurately in electronic health record systems.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Private Childcare

Private Family
05.2024 - 07.2025
  • Implemented daily routines that improved children's developmental milestones, leading to noticeable progress in social skills.
  • Monitored children's behavior and learning patterns, tailoring activities to promote engagement and educational growth.
  • Communicated effectively with parents to align on developmental goals, strengthening family relationships and support systems.

Front Desk Associate

Aydell Lane Spa & Boutique
08.2024 - 03.2025
  • Managed front desk operations, enhancing customer satisfaction and streamlining check-in processes.
  • Utilized booking software to maintain accurate records and optimize room occupancy.
  • Contributed to a welcoming environment, fostering positive guest interactions.
  • Provided exceptional customer service at the front desk, fostering positive client experiences and ensuring repeat visits.
  • Managed appointment scheduling, optimizing daily operations and reducing client wait times significantly.
  • Worked closely with the spa team to coordinate services and promotions, enhancing overall client satisfaction and engagement.

Server

KiKi’s Snow Cones and More
06.2023 - 10.2023
  • Delivered exceptional customer service by anticipating needs, fostering positive experiences, and promoting repeat business.
  • Streamlined order processing, significantly reducing wait times and enhancing customer satisfaction during peak hours.
  • Engaged with customers to create a welcoming environment, contributing to a friendly atmosphere and higher customer retention.

Education

Associate of Science - Nursing

Baton Rouge Community College
Baton Rouge, LA
05-2027

High School Diploma - undefined

French Settlement High School
French Settlement, La
05.2024

Skills

  • Time Management, Team Collaboration, Customer Engagement, Attention to Detail, Multitasking, Scheduling Optimization, Customer Service, Appointment Management, Front Desk Operations
  • Healthcare industry
  • Patient check-in and check-out
  • Front desk operations
  • HIPAA compliance
  • Electronic medical records

Timeline

Medical Assistant/Receptionist

Strawberry Patch Pediatrics
08.2025 - Current

Front Desk Associate

Aydell Lane Spa & Boutique
08.2024 - 03.2025

Private Childcare

Private Family
05.2024 - 07.2025

Server

KiKi’s Snow Cones and More
06.2023 - 10.2023

High School Diploma - undefined

French Settlement High School

Associate of Science - Nursing

Baton Rouge Community College

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