Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline

Alyson Barnhart

Frederick,MD

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

1
1
Certification
5
5
years of post-secondary education
6
6
years of professional experience

Work History

School Assistant

Loudoun County Public Schools
11.2020 - Current
  • Supported student learning objectives through personalized and small group assistance.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Organized classroom library and art areas each day to keep classroom well-maintained.

Catering Associate

Frederick Memorial Healthcare System, FMH
Frederick, MD
07.2020 - 11.2020
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Cleared dishes and glassware quickly following each course.
  • Provided friendly, courteous service to create memorable moments for patients
  • Monitored dietary restrictions and served patients with special needs.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Delievered meals to over 40 patients a day

Administrative Assistant I

Rite of Passage
Keymar, MD
07.2019 - 06.2020
  • Ordered and distributed work orders.
  • Managed day-to-day operations of Human Resources.
  • Managed company's social media platform.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained complex digital filing system for financial information.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated travel arrangements for students for events
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Created PowerPoint presentations for business development purposes.
  • Performed research to collect and record confidential data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Executed record filing system to improve document organization and management.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Maintained staff directory and company policy handbook for human resources department.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coordinated travel arrangements for over 30 students

Server/Cashier

Maxwell's Kitchen
Frederick, MD
04.2019 - 07.2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Operated cash register for cash, check and credit card transactions with 98% accuracy.

Server/Bartender

Sushi Densha
Frederick, MD
04.2017 - 05.2019
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 15%.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Set up glassware, liquor and other necessary supplies for special events.

Sales Associate

Kohl's Corporation
05.2016 - 11.2016
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Educated customers on promotions to enhance sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.

Store Manager

All About Scrubs
08.2015 - 05.2016
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control and store opening and closing procedures.

Team Member

Getgo From Giant Eagle
03.2015 - 08.2015
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Learned all required tasks quickly to maximize performance.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Created appealing displays for routine arrangements and special promotions.
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
  • Developed strong cooperative relationships with coworkers and managers.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained work structure by updating job requirements and job descriptions for all positions.

Administrative Assistant

Fireline Corporation
Baltimore, MD
06.2012 - 02.2013
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained complex digital filing system for financial information.
  • Executed record filing system to improve document organization and management.

Education

High School Diploma -

Linganore High School, Frederick, MD
08.2007 - 06.2011
  • Graduated with 3.5 GPA

Bachelor of Science - Computer Networking And Telecommunications

University Of Maryland - University College, Hyattsville, MD
05.2020 - Current

Skills

Microsoft Office (7 years)Organizational Skills (6 years)Powerpoint (7 years)Google Docs (4 years)Data Entry (2 years)Administrative Experience (1 year)Time ManagementCommunication skillsComputer LiteracyCPRCustomer ServiceData EntryTime Management

Social development and integration

Conflict resolution techniques

Interdisciplinary team collaboration

Certification

CPR- Apr 2020 to Apr 2022

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

School Assistant - Loudoun County Public Schools
11.2020 - Current
Catering Associate - Frederick Memorial Healthcare System, FMH
07.2020 - 11.2020
University Of Maryland - University College - Bachelor of Science, Computer Networking And Telecommunications
05.2020 - Current
Administrative Assistant I - Rite of Passage
07.2019 - 06.2020
Server/Cashier - Maxwell's Kitchen
04.2019 - 07.2019
Server/Bartender - Sushi Densha
04.2017 - 05.2019
Sales Associate - Kohl's Corporation
05.2016 - 11.2016
Store Manager - All About Scrubs
08.2015 - 05.2016
Team Member - Getgo From Giant Eagle
03.2015 - 08.2015
Administrative Assistant - Fireline Corporation
06.2012 - 02.2013
Linganore High School - High School Diploma,
08.2007 - 06.2011
Alyson Barnhart