Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline

Alyson Barnhart

Frederick,MD

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

1
1
Certification
5
5
years of post-secondary education
6
6
years of professional experience

Work History

School Assistant

Loudoun County Public Schools
11.2020 - Current
  • Supported student learning objectives through personalized and small group assistance.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Organized classroom library and art areas each day to keep classroom well-maintained.

Catering Associate

Frederick Memorial Healthcare System, FMH
Frederick, MD
07.2020 - 11.2020
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Cleared dishes and glassware quickly following each course.
  • Provided friendly, courteous service to create memorable moments for patients
  • Monitored dietary restrictions and served patients with special needs.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Delievered meals to over 40 patients a day

Administrative Assistant I

Rite of Passage
Keymar, MD
07.2019 - 06.2020
  • Ordered and distributed work orders.
  • Managed day-to-day operations of Human Resources.
  • Managed company's social media platform.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained complex digital filing system for financial information.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated travel arrangements for students for events
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Created PowerPoint presentations for business development purposes.
  • Performed research to collect and record confidential data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Executed record filing system to improve document organization and management.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Maintained staff directory and company policy handbook for human resources department.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coordinated travel arrangements for over 30 students

Server/Cashier

Maxwell's Kitchen
Frederick, MD
04.2019 - 07.2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Operated cash register for cash, check and credit card transactions with 98% accuracy.

Server/Bartender

Sushi Densha
Frederick, MD
04.2017 - 05.2019
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 15%.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Set up glassware, liquor and other necessary supplies for special events.

Sales Associate

Kohl's Corporation
05.2016 - 11.2016
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Educated customers on promotions to enhance sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.

Store Manager

All About Scrubs
08.2015 - 05.2016
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control and store opening and closing procedures.

Team Member

Getgo From Giant Eagle
03.2015 - 08.2015
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Learned all required tasks quickly to maximize performance.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Created appealing displays for routine arrangements and special promotions.
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
  • Developed strong cooperative relationships with coworkers and managers.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained work structure by updating job requirements and job descriptions for all positions.

Administrative Assistant

Fireline Corporation
Baltimore, MD
06.2012 - 02.2013
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained complex digital filing system for financial information.
  • Executed record filing system to improve document organization and management.

Education

High School Diploma -

Linganore High School, Frederick, MD
08.2007 - 06.2011
  • Graduated with 3.5 GPA

Bachelor of Science - Computer Networking And Telecommunications

University Of Maryland - University College, Hyattsville, MD
05.2020 - Current

Skills

Microsoft Office (7 years)undefined

Certification

CPR- Apr 2020 to Apr 2022

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

School Assistant - Loudoun County Public Schools
11.2020 - Current
Catering Associate - Frederick Memorial Healthcare System, FMH
07.2020 - 11.2020
University Of Maryland - University College - Bachelor of Science, Computer Networking And Telecommunications
05.2020 - Current
Administrative Assistant I - Rite of Passage
07.2019 - 06.2020
Server/Cashier - Maxwell's Kitchen
04.2019 - 07.2019
Server/Bartender - Sushi Densha
04.2017 - 05.2019
Sales Associate - Kohl's Corporation
05.2016 - 11.2016
Store Manager - All About Scrubs
08.2015 - 05.2016
Team Member - Getgo From Giant Eagle
03.2015 - 08.2015
Administrative Assistant - Fireline Corporation
06.2012 - 02.2013
Linganore High School - High School Diploma,
08.2007 - 06.2011
Alyson Barnhart