Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
General Manager
Domino's Pizza
09.2015 - 12.2022
Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Enhanced customer satisfaction through consistent delivery of high-quality food and service.
Developed and maintained strong team of motivated staff by providing ongoing training and development opportunities.
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
Oversaw facility maintenance, ensuring clean, safe, and inviting atmosphere for patrons.
Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Ensured compliance with all health department regulations as well as company policies and procedures.
Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Carefully interviewed, selected, trained, and supervised staff.
Set clear expectations and created positive working environment for employees.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
General Merchandiser / Receiving Associate
Harvey's Grocery Store
08.2021 - 05.2022
Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
Implemented visual merchandising strategies that attracted customers and boosted overall store performance.
Enhanced product visibility by creating eye-catching displays that captured customer interest and promoted sales growth.
Conducted regular price audits to maintain accurate pricing information for all products on display.
Improved loss prevention efforts by closely monitoring inventory levels and identifying potential discrepancies early on.
Developed strong relationships with vendors, negotiating favorable terms and conditions for product orders.
Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
Stocked shelves, racks and cases with new or transferred merchandise.
Extended Day Teacher
Chaffee Trail Elementary School
10.2018 - 03.2020
As an Extended Day Teacher (EDT), I organize and manage after-school activities in accordance with the Chaffee Trail Elementary teaching and learning philosophies. Coordinate all instructions, preparation and execution of the specific activities.
At the end of each day, I leave the extended day classroom in good condition and refill all the supplies for the next school day.
As the EDT, I demonstrate the knowledge and experience of working with children between the ages of five to eleven years old
I understand and promote the school's mission, vision, objectives and policies
I maintain the understanding of safety and physical well-being of the children is my primary responsibility
I uphold and adhere to relevant facility, local, and state procedures
I also, participate in events and projects including socials, open houses planned by the Elementary School
I have completed my Certification License for Cardiopulmonary Resuscitation (CPR) and Automatic external defibrillator (AED)
Lastly, the city and state of Florida conducted a criminal background check prior to my employment with an investigation and fingerprint processing
Personal Assistant
Top Dead Center Equipment Repair
05.2004 - 05.2009
I used appropriate tools for required work including Microsoft Outlook, Word, Excel and QuickBooks to track, document and report data.
Prepares documentation for payment of vendors, consultants, and suppliers; after review by direct supervisor, submits documentation and enters requests for payments into accounting system; responds to inquiries from accounts payable and payees.
Streamlined office processes by implementing efficient filing and organizational systems.
Maintained office supplies inventory by checking stock and ordering new supplies.
Sales Representative
The Bridal Connection
08.2008 - 12.2008
I worked with my own clients and assisted them in choosing their bridal wear. I recommended other dresses for the Brides Maid of Honor and bridesmaids
As any professional, I made it a personal responsibility to follow-up with the client on our products and customer service
Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
Managed cash register transactions accurately, keeping track of sales records and maintaining financial integrity.
Participated in regular inventory audits to maintain accurate stock levels and prevent merchandising discrepancies.
Sales Representative / Customer Service
Debi's Bridal
08.2005 - 12.2007
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.