Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALYSON CHAPPELL

Raleigh,North Carolina

Summary

Emerging HR professional offering skills as a Human Resource Generalist and training protocol development. Focus interest on change management and policy implementation. Excellent ability to manage competing priorities, and communicate effectively across all organizational levels. Flexible and focused team player with expertise in customer relationship management, quickly adapts, and is proficient in acquiring new skills with a strong interest in the Human Resource field, including strategic planning and time management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HR Generalist

Premier Electrical Staffing
Raleigh, NC
04.2024 - Current
  • Managed day-to-day HR operations, including onboarding, employee relations, and benefits, ensuring seamless processes and employee satisfaction.
  • Coordinate and process new hire documentation, background checks, and I-9 compliance.
  • Serve as a point of contact for employee questions regarding company policies, benefits, and procedures.
  • Maintain and update personnel records in records systems, ensuring confidentiality and accuracy.
  • Manage office operations, supplies, and vendor relationships to support a productive workplace.
  • Assist in developing and enforcing HR policies and procedures aligned with company goals and legal standards.
  • Support recruitment efforts by posting job ads, screening applicants, and scheduling interviews.
  • Facilitate employee training programs, and compliance with safety and workplace regulations.
  • Utilized social media channels to engage branches in promoting job opportunities and safety initiatives.

Server

Relish Craft Kitchen And Bourbon Bar
Raleigh, NC
11.2021 - 03.2024
  • Served food and beverages promptly, with focused attention to customer needs.
  • Worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Manage and be responsible for opening and closing duties.
  • Set a positive tone for the entire dining experience, as the first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Behavioral Health Technician

Autism Learning Partners
Cary, NC
09.2020 - 11.2021
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded it to the correct personnel for review.
  • Prepared and submitted daily reports to management.
  • Applied de-escalation and limit-setting techniques to promote client cooperation.
  • Worked on reducing any behavioral problems or developing new skills.
  • Liaised with staff and management in the analysis and resolution of issues, grievances, and conflicts.

Server

Carolina Ale House- LM Hospitality
Wilmington, NC
05.2018 - 04.2020
  • Highly skilled in handling situations that need to be solved and to provide the best service and customer experience.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food, and providing customer service.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.

Work Study Office Assistant

UNCW
Wilmington, NC
08.2016 - 03.2020
  • Interacted with customers by phone, email, or in person to provide information.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Developed and maintained an organized filing system for student records and documents.

Education

Associate of Arts - Human Resources Management

Wake Technical Community College
Raleigh, NC
12.2023

Bachelor of Arts - Psychology

University of North Carolina At Wilmington
Wilmington, NC
05.2020

Skills

  • Excel
  • PowerPoint
  • Word
  • Time management
  • High energy and stamina
  • Customer service
  • Rapport
  • Teamwork
  • Recordkeeping
  • Incident reporting
  • Conflict resolution
  • leadership
  • Supervision
  • Records management
  • HR policy development
  • Employee onboarding
  • Employment law compliance
  • Compensation and benefits

Certification

  • OSHA 10

Timeline

HR Generalist

Premier Electrical Staffing
04.2024 - Current

Server

Relish Craft Kitchen And Bourbon Bar
11.2021 - 03.2024

Behavioral Health Technician

Autism Learning Partners
09.2020 - 11.2021

Server

Carolina Ale House- LM Hospitality
05.2018 - 04.2020

Work Study Office Assistant

UNCW
08.2016 - 03.2020

Associate of Arts - Human Resources Management

Wake Technical Community College

Bachelor of Arts - Psychology

University of North Carolina At Wilmington

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ALYSON CHAPPELL