Alyson Cocanougher

CVS Pharmacy

10.2005 - Current

Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Educated patients about possible drug interactions and gave special administration instructions.
Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
Reduced medication errors through diligent prescription review and verification processes.
Ensured accurate dispensing of controlled substances, maintaining strict compliance with regulatory guidelines.
Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
Managed drug and supply inventories.
Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Educated patients on proper medication use.
Supervised and coached team of pharmacy technicians and trainees.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Effectively prioritized tasks and organized workflow to increase efficiency.