Alyson Denham
St. Augustine,FL
Summary
Perceptive Peer Support Specialist with a successful history in fast-paced industries. Adept at providing support for complex issues and building trust with individuals suffering from severe and persistent mental illnesses. Skilled in providing encouragement and support while navigating life in the community.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
SMA Healthcare - FACT
St. Augustine, FL
08.2023 - Current
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Facilitated individual and group sessions to provide guidance and counseling.
- Assisted clients with developing healthy coping skills to manage stressors.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Maintained accurate records of client progress through use of electronic medical record system.
- Educated clients on available community resources that could enhance their quality of life.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Actively listened and responded empathetically when interacting with clients.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Transported individuals safely to support meetings and medical appointments.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Completed detailed documentation of sessions, patient notes and recommendations.
Behavioral Health Technician
Epic Behavioral Healthcare
Saint Augustine, FL
10.2021 - 08.2023
- Assessed patient behavior, reactions and responses to treatment plans.
- Monitored patient safety in all areas of the facility.
- Maintained accurate documentation of patient progress and treatments received.
- Observed patients' behaviors during recreational activities and outings.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Provided emotional support to clients and patients dealing with difficult situations.
- Responded promptly to any emergency situations that may arise within the facility.
- Documented behavioral incidents to keep accurate records.
- Completed patient reports daily and submitted to management for evaluation.
- Established and maintained professional working relationships with clients, staff and public.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Completed daily client rounds and tracked client movements.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Conducted searches of clients upon return to facility.
- Maintained client and employee areas in good working order and with adequate supplies.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
Veterinary Technician
Massachusetts Veterinary Referral Hospital
Woburn, MA
05.2001 - 04.2015
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Instructed staff members on proper handling techniques of animals during examinations or treatments.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Dispensed prescription medications upon request from veterinarians.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
Education
Bachelor of Science - Human Services
Florida State College At Jacksonville
Jacksonville, FL08-2025
Skills
- Mental Health Services
- Relationship cultivation
- Effective collaboration and interaction
- Exemplary communication
- Arranging transportation
- Rapport Building
Affiliations
- Spending time with family
- Travel
- Exploring different state parks
- Spending time at the beach
Accomplishments
- Invited to join the National Honor Society
- Completion of Peer Recovery Training
Certification
- Certified Phlebotomist
References
References available upon request.
Timeline
Peer Support Specialist
SMA Healthcare - FACT
08.2023 - Current
Behavioral Health Technician
Epic Behavioral Healthcare
10.2021 - 08.2023
Veterinary Technician
Massachusetts Veterinary Referral Hospital
05.2001 - 04.2015
Bachelor of Science - Human Services
Florida State College At Jacksonville