Alyson Des Enfants
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Barista Manager
Scooters Coffee Shop
08.2021 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Purchased food and cultivated strong vendor relationships.
Cashier Trainer
Domino Pizza
08.2019 - 08.2021
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
- Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
- Educated employees on register use, merchandising, and customer service.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
Education
No Degree - Cosmetology
The Salon Professional Academy -Fort Myers FL
Fort Myers, FL12.2024
High School Diploma -
Cape Coral High School
Cape Coral, FL06.2020
Skills
- POS Systems
- Safe Food Handling
- Supply Ordering
- Work Planning and Prioritization
- Hiring and Training
- Inventory Management
References
Sebastian Draulans
239-410-5794
Friend
Kelvin Thompson
239-218-6269
Friend
Timeline
Barista Manager
Scooters Coffee Shop
08.2021 - Current
Cashier Trainer
Domino Pizza
08.2019 - 08.2021
No Degree - Cosmetology
The Salon Professional Academy -Fort Myers FL
High School Diploma -
Cape Coral High School