Alyson Garner
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing e-mails, and receiving messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Receptionist
North Pole Veterinary Hospital
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Busser/waitstaff
Country Cafe
02.2022 - 03.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
House Sitter
Walter Armstrong
01.2017 - 09.2019
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Collecting eggs and properly storing them for sale.
Education
Associate of Applied Science - Medical Assisting
University of Alaska Fairbanks
08.2027
High School Diploma -
North Pole Highschool
601 NPHS Blvd05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling appointments
- Data inputting
- Multi-line telephone operation
- Document Control
Timeline
Receptionist
North Pole Veterinary Hospital
03.2024 - Current
Busser/waitstaff
Country Cafe
02.2022 - 03.2024
House Sitter
Walter Armstrong
01.2017 - 09.2019
Associate of Applied Science - Medical Assisting
University of Alaska Fairbanks
High School Diploma -
North Pole Highschool