Alyson Martinez
New Caney,TX
Summary
Bilingual office worker with communication and conflict managements skills, skilled in Microsoft Office and with a great ability to learn quickly.
Overview
2
2
years of professional experience
Work History
Humble Area Assistance Ministries
Recepcionista
Humble, Texas
13/12/23 - Current
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
Los Cucos Mexican Cafe
Bussgirl
Kingwood, TX
09.2022 - 07.2023
- Greeted customers and provided menus.
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Replenished condiments and other supplies at tables and stations.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Performed opening side work duties including setting up dining area for guests arrival.
- Followed health code regulations when handling food items safely.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Cleaned counters and common areas to minimize spread of germs.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
New Caney High School
New Caney, TX05-2023
Skills
- Time Management
- Bilingual (Fluent in Spanish and English)
- Manage Schedules
- Teamwork
- Active Listener
- Fast Learner
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Los Cucos Mexican Cafe
Bussgirl
09.2022 - 07.2023
Humble Area Assistance Ministries
Recepcionista
13/12/23 - Current
High School Diploma -
New Caney High School