Alyson McBride
Mesa,AZ
Summary
Dependable Sales Engineer experienced in utilizing data analytics to drive revenue growth and optimize sales processes. Delivered impactful technical presentations that fostered strong client relationships and enhanced customer satisfaction.
Overview
10
10
years of professional experience
Work History
Solution Architect
Halosight
06.2023 - 04.2024
- Presented product offerings to clients and stakeholders, responding to inquiries to facilitate informed decision-making.
- Analyzed data to uncover revenue opportunities and enhance sales processes.
- Designed scalable architecture solutions for diverse client needs.
- Collaborated with cross-functional teams to gather requirements and define scope.
- Evaluated emerging technologies to enhance system performance and security.
Sales Engineer
GUIDEcx
11.2020 - 04.2023
- Developed systems for free trials, enhancing customer engagement.
- Led technical sales presentations, highlighting product benefits and value to prospects.
- Collaborated with clients to understand technical requirements and solutions.
- Demonstrated product features to potential customers during presentations.
- Assisted in creating technical documentation for sales support teams.
Financial Representative
Vantage West Credit Union
01.2019 - 10.2020
- Opened new accounts, managed ongoing account relationships, and identified opportunities for member growth.
- Managed trusts, IRAs, certificates, loans, and provided notary services to support client financial needs.
Sales and Support Manager
HearStore, LLC
06.2017 - 01.2019
- Implemented technologies and strategies for calls, chat services, ordering, shipping, and scheduling, enhancing overall service efficiency.
- Provided exceptional customer service by utilizing extensive product and service knowledge to resolve customer inquiries effectively.
Supervisor
Vivint Smart Home
05.2014 - 03.2017
- Led team of 25+ account managers, enhancing operational efficiency and team productivity through implementation of best practices.
- Addressed customer concerns with empathy, resolving issues swiftly to promote positive customer experience.
Education
Associate Of Arts -
Eastern Arizona College
Diploma -
Mountain View High School
Skills
- Solution design
- Data analytics
- Technical sales
- Project management
- Organization
- Leadership
- Effective communication
Timeline
Solution Architect
Halosight
06.2023 - 04.2024
Sales Engineer
GUIDEcx
11.2020 - 04.2023
Financial Representative
Vantage West Credit Union
01.2019 - 10.2020
Sales and Support Manager
HearStore, LLC
06.2017 - 01.2019
Supervisor
Vivint Smart Home
05.2014 - 03.2017
Associate Of Arts -
Eastern Arizona College
Diploma -
Mountain View High School