Alyson Meador
Fredericksburg,VA
Summary
Dynamic leader with a proven track record at Marine Corps Community Services, adept in boosting sales and enhancing customer satisfaction through expert coaching and outstanding communication. Excelled in inventory control and staff management, fostering a positive environment and driving significant performance improvements. Skilled in multitasking and problem-solving, consistently achieving and surpassing business objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional with strong background in retail management and training. Demonstrates consistent focus on team collaboration and achieving results. Skilled in staff development, inventory management, and customer service excellence. Adaptable to changing needs and highly reliable.
Competent trainer with proven background in retail management and training. Successfully led teams to enhance customer satisfaction and operational efficiency. Demonstrated leadership and communication skills in driving team performance and meeting store objectives.
Experienced with developing comprehensive training programs for retail staff, ensuring consistent service quality and operational standards. Utilizes effective communication and leadership skills to foster team collaboration and achieve store goals. Track record of optimizing store performance through strategic training and development initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Marine Corps Community Services
05.2014 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
Preschool Teacher
Merit School
08.2008 - 09.2013
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Education
Associate of Arts - Business Administration
Germanna Community College
Locust Dale, VAHigh School Diploma -
Quantico High School
Quantico, VA06-1993
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Highly motivated
- Decision-making skill
- Outstanding communication skills
- Inventory control
- Coaching and mentoring
- Scheduling
- Sales leadership
- Shift scheduling
- Staff management
- Training and mentoring
Certification
- Government Driver's License
- Government Purchase Card holder
- Six Sigma Certification
- Kenan-Flagler Business School Manager's Essentials Program
Timeline
Retail Store Manager
Marine Corps Community Services
05.2014 - Current
Preschool Teacher
Merit School
08.2008 - 09.2013
- Government Driver's License
- Government Purchase Card holder
- Six Sigma Certification
- Kenan-Flagler Business School Manager's Essentials Program
Associate of Arts - Business Administration
Germanna Community College
High School Diploma -
Quantico High School
Similar Profiles
Amber ChristophersonAmber Christopherson
Director of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community ServicesDirector of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community Services
Winnie FannonWinnie Fannon
Recreation Assistant at Marine Corps Community Services HawaiiRecreation Assistant at Marine Corps Community Services Hawaii
Cynthia DiazCynthia Diaz
Human Resoures Generalist at MCCS- Marine Corps Community ServicesHuman Resoures Generalist at MCCS- Marine Corps Community Services