Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Rehab Liaison
Encompass Health
06.2022 - Current
Cultivate strong relationships with physicians, nurses, case managers, and other healthcare professionals within your assigned territory.
Educate referral sources about Encompass Health's programs, services, and outcomes.
Streamline the referral-to-admission process, ensuring a smooth experience for patients and providers.
Assess patients' needs and determine if they are a good fit for Encompass Health's rehabilitation services.
Identify and address any barriers to patient admission, such as insurance issues or logistical challenges.
Senior Clinical Admissions Director
Genesis Healthcare
09.2018 - 06.2022
Established a strong business presence with target audiences, including but not limited to: acute care providers, physicians, and others
Built an awareness of Genesis Healthcare and increasing Genesis nursing centers' census
Matched Genesis clinical capabilities to patient needs to facilitate patient flow from providers into Genesis nursing centers
Completed pre-admission assessment on patients to gather clinical and financial information and identify optimal service location
Director of Business Development
Benchmark Senior Living
09.2017 - 09.2018
Called on physicians, hospitals, nursing facilities and other healthcare providers to promote Benchmark Senior Living
Acted as an advocate to clients, providing information on Benchmark Senior Living communities and support services available within these communities
Led change and transformation across business areas to deliver benefits and align company resources.
Compiled and analyzed data to determine approaches to improve sales and performance.
Organized promotional events and interacted with community to increase sales volume.
Director of Social Services
Genesis HealthCare
11.2011 - 05.2017
Established preliminary and comprehensive assessment for social service needs of consumers.
Constructed short- and long-term planning to improve client programs.
Attended education opportunities and created in-service training alliances to meet mission of organization.
Collaborated with department managers to correct and improve services.
Conducted monthly audits analyzing company quality indicators.
Led performance improvement projects based on QAPI efforts.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
Referred families to shelters, legal resources, and educational programs.
Account Executive
Visiting Physicians Association
11.2009 - 04.2011
Called on physicians, hospitals, nursing facilities and other healthcare providers to promote Visiting Physicians Association services
Acted as a company liaison to clients to resolve problems and provide information on services and maintaining positive relations
Worked in partnership with other Account Executives, Practice Managers and Regional Directors to develop business plans and strategies for the local market
Director of Social Services
Heritage Park Rehabilitation and Skilled Nursing Center
01.2008 - 01.2009
Developed one-on-one relationships with each resident and family as needed for counseling
Worked with families and residents on social interaction, reality orientation, and intellectual stimulation
Worked with families and community resources as needed in dealing with any financial questions or problems
Counseled residents in dealing with feelings about disability, death or dying or other emotional, mental, environmental or physical limitation
Documented all interactions with residents and/or families in the assessment and care plan as required by the State Standards
Clinical Assistant II
Seton Medical Center
01.2006 - 11.2008
Performed basic nursing tasks under the delegation and supervision of the RN and according to each patient's individualized plan of care
Assisted patients with basic care needs.
Followed comprehensive clinical protocols to safeguard patient safety.
Collected and documented patient medical information such as blood pressure and weight.
Education
Bachelor of Social Work -
Texas State University-San Marcos
12.2005
Skills
Cross-functional teamwork
Quality improvement
Discharge planning
Healthcare regulations
Certification
LSW Certification, Massachusetts
Timeline
Senior Rehab Liaison
Encompass Health
06.2022 - Current
Senior Clinical Admissions Director
Genesis Healthcare
09.2018 - 06.2022
Director of Business Development
Benchmark Senior Living
09.2017 - 09.2018
Director of Social Services
Genesis HealthCare
11.2011 - 05.2017
Account Executive
Visiting Physicians Association
11.2009 - 04.2011
Director of Social Services
Heritage Park Rehabilitation and Skilled Nursing Center
01.2008 - 01.2009
Clinical Assistant II
Seton Medical Center
01.2006 - 11.2008
Bachelor of Social Work -
Texas State University-San Marcos
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