Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong foundation of utilizing excellent communication and emotional intelligence to build strong relationships and cultivate positive work cultures.
Overview
5
5
years of professional experience
Work History
Human Resources Administrator
Council On Alcoholism & Drug Abuse
01.2023 - Current
Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
Ensured accurate and timely payroll processing for over 100 employees on bi-monthly basis, maintaining strict adherence to deadlines and regulations.
Maintained accurate employee records through documentation of personal information, current licenses, performance evaluations, and other relevant data.
Managed benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
Optimized recruiting processes and streamlining candidate pre-screening methods.
Facilitated onboarding sessions and on-the-job training for new hires.
Conducted exit interviews with departing employees to gather feedback on company culture.
Patient Care Coordinator
Aesthetic Center For Plastic Surgery
06.2021 - 01.2023
Acts as main point of contact for patients and doctors by closely reviewing medical charts and maintaining high levels of communication.
Expertly manage planning, scheduling and coordination of outpatient procedures at multiple facilities.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Explains upcoming treatment preparation, instructions and other facts to patients.
Complete clerical duties and tasks for clinic administration.
Adhered to strict HIPAA guidelines to protect patient privacy.
Credit Service Specialist Intern
Suncrest Bank
07.2020 - 11.2020
Audited loan files for completeness with proper insurance coverage and prepared reports of findings
Responsible for scanning and digitizing loan files
Collected, arranged and input information into database system.
Color Consultant and Spray Tan Artist
Shades Spray Tans
05.2019 - 03.2020
Responsible for meeting with the clientele, having a consultation, and ensuring a comfortable spray tan experience
Determined specific needs and provided most appropriate level of services for customers' well-being
Created, scheduled, and organized a work schedule to fulfill the needs of each employee and customer
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Used Vagaro and Microsoft Excel to maintain records of services performed and apparent condition of patients
Education
Bachelor of Arts - Sociology
University Of California
Santa Barbara, CA
2020
Skills
Verbal/Written Communication
Problem Solving and Innovation
Workflow Process Improvement, Planning, and Organization
Multitasking and Prioritization
Database Management
Payroll Processing
Recruitment
Relationship Building
Timeline
Human Resources Administrator
Council On Alcoholism & Drug Abuse
01.2023 - Current
Patient Care Coordinator
Aesthetic Center For Plastic Surgery
06.2021 - 01.2023
Credit Service Specialist Intern
Suncrest Bank
07.2020 - 11.2020
Color Consultant and Spray Tan Artist
Shades Spray Tans
05.2019 - 03.2020
Bachelor of Arts - Sociology
University Of California
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