Alyson Padilla
The Walt Disney Company
Bronx,NY
1
Language
8
years of professional experience
Adaptable and service-oriented professional with experience in both office administration and security operations. Skilled in customer service, access control, documentation, communication, and maintaining a safe and organized work environment. Experienced handling phone and email inquiries, and maintaining accurate records. Strong attention to detail, professionalism, and ability to work effectively in fast-paced environments.
Work History
Security Officer/ Access Control Specialist
1 Year 8 Months- Managed badge issuance, activation, and deactivation.
- Supported employee badge access requests across multiple East Coast locations.
- Managed daily phone and email requests related to, badge credentials
- Collaborated with HR, Security, and Facilities teams.
- Processed access requests and service tickets in ServiceNow.
- Supported onboarding/offboarding by managing employee access.
Security officer
2 Years 6 Months- Patrolled areas and monitored surveillance cameras to ensure safety and security.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, and contractors upon arrival at the entrance.
- Assisted with crowd control during large events held at multiple sites.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Verified tickets to allow guests passage
- Screened visitors and employees
- Provided friendly and professional assistance to employees, visitors and customers
After school tutor
1 Year 4 Months- Assisted students in understanding course material by providing one-on-one instruction
- Monitored students progress and provided feedback on areas of improvement
- Motivated students to stay focused and engaged during tutoring
- Assisted with homework assignments as needed
Education
Bachelor of Arts - Sociology
Skills
Customer Service
Attention to Detail
Problem Solving
Security Systems & Equipment
Microsoft Office Suit
Team Leadership
LANGUAGES
Fluent in English and Spanish
Timeline
Security Officer/ Access Control Specialist
The Walt Disney Company
02.2025 - CurrentRead More
Security officer
SECURITAS
07.2022 - 01.2025Read More
After school tutor
Mercy Center
10.2018 - 02.2020Read More
Lehman College
Bachelor of Arts from Sociology
Read More