Alyson Papara
Muskego,WI
Overview
21
21
years of professional experience
Work History
Area Manager
KinderCare Learning Centers
Milwaukee, WI
07.2023 - Current
- Oversee 18 centers in the Madison and Milwaukee Areas
- Developed and significantly grew assigned centers using strong engagement and marketing skills.
- Improved profit margins in centers by effectively managing DOI, net revenue, and center expenses with all directors.
- Coached, developed and motivated team to achieve weekly/monthly growth goals.
- Established strong relationships with state licensors to ensure centers were in full compliance with all statutes.
- Resolved Family concerns regarding care and billing issues.
Center Director
KinderCare Learning Centers
West Allis, WI
06.2017 - 07.2023
- 2017-2021 Brookfield North Kindercare
- 2021-2023 - West Allis Kindercare
- Utilized delegation strategies with over 45 staff members to ensure all classrooms and daily tasks were completed
- Oversaw recruitment, hiring, training and supervision of staff members.
- Created a highly engaged center environment in both centers
- Created marketing materials such as brochures, flyers and posters promoting activities hosted by the center.
- Maintained compliance with licensing requirements .
Customer Service Area Supervisor
Kohls Department Store
Milwaukee, WI
01.2013 - 02.2017
- Drove positive customer satisfaction levels by providing successful training to associates.
- Assisted staff with resolving complex customer issues and implementing solutions.
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
- Recruited, interviewed and selected employees to fill vacant roles.
- Oversaw full building operations in both opening and closing aspects
Preschool Teacher
Mothers Day Out Preschool & Kindergarten
Racine, WI
09.2003 - 05.2011
- Observed children to record development.
- Attended professional development workshops to stay current on best practices for early childhood education.
- Met with parents and guardians to discuss students' developmental progress
- Created Developmentally appropriate curriculum to meet the needs of all children in the classroom and scaffolded learning when necessary
- Implemented WMELS model in curriculum development
- Encouraged critical thinking skills through problem solving activities.
Education
Bachelor of Arts - Early Childhood Education
Waukesha Technical College
Waukesha, WI01-2018
Bachelor of Science - Political Science
Carthage College
Kenosha, WI06-2003
Skills
- Relationship building and management
- Controlling costs
- Recruitment and hiring
- Staff management
- Staff development
- Goals and performance
- Customer relationship management
References
References available upon request.
Timeline
Area Manager
KinderCare Learning Centers
07.2023 - Current
Center Director
KinderCare Learning Centers
06.2017 - 07.2023
Customer Service Area Supervisor
Kohls Department Store
01.2013 - 02.2017
Preschool Teacher
Mothers Day Out Preschool & Kindergarten
09.2003 - 05.2011
Bachelor of Arts - Early Childhood Education
Waukesha Technical College
Bachelor of Science - Political Science
Carthage College