Results-driven professional with a proven track record at Fisher Auto Parts, excelling in inventory management and customer service. Skilled in loading and unloading with a valid driver's license and a safe driving record. Recognized for improving delivery efficiency and fostering positive customer relationships through effective communication and teamwork.
Overview
25
25
years of professional experience
Work History
Driver, Warehouse Orders
Fisher Auto Parts
06.2020 - Current
Maintained safe driving records by strictly following traffic rules and regulations.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
Improved delivery efficiency by optimizing routes and adhering to schedules.
Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
Loaded truck and properly secured items to prevent damage for deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Expedited deliveries to meet customer deadlines and requirements.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Minimized company liability and risks to loads by obeying traffic laws.
Fostered positive working relationships with regular customers.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Inspected load security and checked for damages.
Accounts Receivable
Burlington Foreign Car Parts
04.2000 - Current
Ensured accurate financial reporting with thorough reconciliation of accounts receivable data.