Summary
Overview
Work History
Education
Skills
Timeline
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Alyson Ramsey

Deer

Summary

Graduate of the International Air and Hospitality Academy. Previous airline experience at Mesa Airlines, Willing to relocate and to work varied shifts including evenings, weekends, and holidays without conflict or complaint.

Overview

4
4
years of professional experience

Work History

Flight attendant

Mesa Airlines
01.2024 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.

Server

Old Spaghetti Factory
08.2023 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Jamie’s Local Flavor
01.2023 - 12.2023
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Used slow periods to restock supplies
  • Cultivated warm relationships with regular customers
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff

Server

Colton’s Steakhouse and Grill
01.2022 - 12.2023
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards

Busser

Ozark Cafe
01.2021 - 12.2022
  • Improved customer satisfaction rated by answering questions and resolving cleanliness issues
  • Collected trash, wiped up spills, and removed plates to maintain fresh and clean customer areas
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment

Server

Deer Stand Cafe
01.2021 - 12.2021
  • Resolved customer complaints promptly and professionally to maintain a positive reputation
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner
  • Seated customers in timely manner by managing reservations and waitlists skillfully
  • Served food and beverages promptly with focused attention to customer needs

Education

Airline/Travel Specialist Diploma -

International Air and Hospitality Academy
Vancouver, Washington
01.2023

Skills

  • Conflict resolution
  • Customer service
  • Strong work ethic
  • Reliability and punctuality
  • Time management

Timeline

Flight attendant

Mesa Airlines
01.2024 - Current

Server

Old Spaghetti Factory
08.2023 - 12.2023

Server

Jamie’s Local Flavor
01.2023 - 12.2023

Server

Colton’s Steakhouse and Grill
01.2022 - 12.2023

Busser

Ozark Cafe
01.2021 - 12.2022

Server

Deer Stand Cafe
01.2021 - 12.2021

Airline/Travel Specialist Diploma -

International Air and Hospitality Academy

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Alyson Ramsey