Alyson Young
Shallotte,NC
Summary
Detail-oriented administrative and clinical support professional with experience across front office operations, patient coordination, compliance, and clinical assistance. Known for accuracy, organization, and strong communication skills, with a desire to continue utilizing and expanding these skills in a long-term professional care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Surgical Dental Assistant
Brunswick Oral & Maxillofacial Surgery
Supply, NC
06.2023 - Current
- Designated OSHA officer responsible for maintaining workplace safety standards, compliance documentation, and staff awareness
- Assisted oral surgeon during surgical procedures including extractions, implants, biopsies while maintaining sterile technique
- Prepared surgical rooms, instruments, and materials according to OSHA guidelines.
- Monitored and supported patients pre- and post-operatively, providing clear instructions and reassurance.
- Prepared and accurately drew up medications for surgical procedures in accordance with provider instructions and safety protocols.
- Maintained anesthesia documentation by ensuring accurate recording medication administration, vital signs, and procedure details
- Educated patients on post-operative care, medications and follow up appointments.
- Collaborated with front office staff regarding scheduling, treatment plans, and billing documentations.
- Performed CBCT imaging on patients in accordance with provider orders and radiation safety protocols.
Front Desk Receptionist
Southport Dental
Southport, NC
01.2022 - 06.2023
- Managed check-ins and appointments while verifying demographic and insurance information.
- Answered phone calls and responded to patient inquiries professionally
- Prepared treatment plans and reviewed procedures, costs, and financial options with patients.
- Collected payments, posted transactions, and ensured accurate account balances.
- Entered and maintained patient records with a high level of accuracy and confidentiality.
- Managed the doctors schedule and coordinated referrals, including preparing and sending referral correspondence
- Processed end-of day transactions and balanced daily payments
Front Desk Receptionist
Brunswick Oral and Maxillofacial Surgery
Supply, NC
06.2021 - 10.2021
- Welcomed patients upon arrival, completed check-in procedures, collected payments, and reviewed consent forms.
- Received and processed referrals and contacting patients to coordinate and schedule appointments.
- Entered patient medical history information accurately to support oral surgeons in treatment planning.
- Responded to incoming calls and patient inquiries.
Patient Care Coordinator
Branchview Dental Care
Concord, NC
03.2018 - 06.2021
- Greeted patients and managed all front desk operations in a fast-paced dental office.
- Handled a high volume of incoming calls, prioritizing scheduling and patient needs.
- Scheduled and confirmed appointments while maintaining an efficient and full schedule.
- Verified insurance information and processed claims and collections.
- Prepared treatment plans and reviewed procedures, costs, and financial arrangements with patients.
- Managed hygiene recall and follow-up communication.
- Maintained accurate patient records through data entry, emails, and text correspondence.
Cheerleading Coach
Jesse C. Carson High School
China Grove, NC
05.2015 - 03.2018
- Coached and mentored student-athletes through structured practices and skill development.
- Planned and led practice schedules to prepare the team for games and competitions.
- Coordinated communication with parents, booster clubs, and school staff.
- Organized team logistics including uniforms, equipment, and travel arrangements.
- Evaluated individual skills and assigned positions to maximize team strengths.
- Promoted teamwork, discipline, and sportsmanship among team members.
Hostess
Logans Roadhouse
Kannapolis, NC
10.2013 - 03.2018
- Greeted guests and provided a welcoming first impression in a high-volume restaurant.
- Managed guest flow by coordinating seating arrangements to maintain efficient service.
- Answered incoming calls and assisted with reservations and to-go orders.
- Communicated wait times and seating availability clearly to guests.
- Supported front-of-house staff to ensure smooth dining room operations.
- Sustained a clean and organized host stand while assisting guests as needed.
Education
No Degree - DAANCE
AAOMS
Chicago, IL01-2026
High School Diploma -
Jesse C. Carson High School
China Grove, NC06-2014
Skills
- OSHA officer
- Office Adminstration and clincial support
- HIPAA compliance
- CPR Certified
- Teamwork
- Customer service and dispute resolution
- Time management and multitasking
- Attention to detail
- Data Entry and record accuracy
- Billing and payment processing
Certification
- Certified [Dental Anesthesia Assistant National Certification Examination], [AAOMS] - 2026
- CPR & First Aid Certified-American Heart Associaton-Active
- Dental Radiology Certification- State of NC-Active
Timeline
Surgical Dental Assistant
Brunswick Oral & Maxillofacial Surgery
06.2023 - Current
Front Desk Receptionist
Southport Dental
01.2022 - 06.2023
Front Desk Receptionist
Brunswick Oral and Maxillofacial Surgery
06.2021 - 10.2021
Patient Care Coordinator
Branchview Dental Care
03.2018 - 06.2021
Cheerleading Coach
Jesse C. Carson High School
05.2015 - 03.2018
Hostess
Logans Roadhouse
10.2013 - 03.2018
No Degree - DAANCE
AAOMS
High School Diploma -
Jesse C. Carson High School