ALYSSA ACKMANN
Tinley Park,IL
Summary
Highly reliable, hardworking, passionate professional focused in securing an entry-level position. Interested in integrating my exemplary work ethic, desire to succeed and enthusiasm in a position that allows growth and opportunities in the future.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sheet Metal Apprentice
Loacl 73
04.2024 - 09.2024
- Assisted in accurate measurements and marking dimensions on sheet metal materials for precise fabrication.
- Aided skill development with continuous learning from experienced Sheet Metal Workers throughout the apprenticeship program.
- Developed hands-on skills through regular use of hand tools, power tools, and welding equipment in daily tasks.
Shift Manager
Noodles & Company
09.2023 - 05.2024
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
Warehouse Associate
Amazon
01.2022 - 04.2023
- Inspected products for defects and damages and reported discarded items to supervisors.
- Reported malfunctioning and damaged equipment to supervisors for repair.
- Sorted and organized merchandise in preparation for shipment.
- Worked with coworkers to complete tasks.
- Participated in ongoing training to enhance own job skills and knowledge.
- Troubleshot minor problems and reported larger technical issues.
- Moved products and equipment to appropriate locations to maintain workspace
Prep Cook
Chipotle
09.2021 - 01.2022
- Kept clean and orderly kitchen by washing dishes and sanitizing surfaces.
- Measured and mixed ingredients for sauces and dressings.
- Complied consistently with standard portion size, cooking methods and kitchen rules and policies.
- Maintained clean, organized cook station in compliance with company standards, procedures, and sanitation requirements.
- Obtained daily production schedule and preparation requirements for the day.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
Student Services
John Amico School of Hair Design
02.2021 - 05.2021
- Placed outbound calls to future students about a career in Beauty
- Self-monitored call times for compliance with efficiency and quality standards
- Answered customer inquiries and provided general information
- Managed students information, payments, other information, and data using Microsoft Word and Excel
- Assisted with group administrative needs, including filing documents and handling correspondence
- Kept accurate and organized records of student information
- Supported students by giving them targeted advice on their courses, graduation plans and career decisions
- Provided new students with information on admissions or registration procedures, processes as well as curriculum and assisted them in enrolling for various courses based on their eligibility
Crew Lead
Emagine Entertainment
12.2016 - 11.2019
- Provided excellent customer service for best customer satisfaction
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Processed cash register transactions by inputting product costs and giving back change
- Developed department leadership among team members by coaching and providing challenging assignments
- Assigned tasks to team members based on individual strengths and promoted teamwork driven environment to meet goals
Education
High School Diploma - General Education
Lincolnway-East High School
Frankfort, Illinois01.2018
Skills
- Proficient in communication
- Customer service
- Multi-tasking
- Attention to detail
- Dependable
- Sanitation guidelines
- Training new employees
- Team player
- Knowledgeable in Microsoft Word
- Knowledgeable in Excel
- Call management
Certification
- StateFoodSafety Food Handler Certification
- StateFoodSafety Food Allergens Certification
- StateFoodSafety Food Manager Certification
- StateFoodSafety Food Service Sanitation Manager Certification
Timeline
Sheet Metal Apprentice
Loacl 73
04.2024 - 09.2024
Shift Manager
Noodles & Company
09.2023 - 05.2024
Warehouse Associate
Amazon
01.2022 - 04.2023
Prep Cook
Chipotle
09.2021 - 01.2022
Student Services
John Amico School of Hair Design
02.2021 - 05.2021
Crew Lead
Emagine Entertainment
12.2016 - 11.2019
High School Diploma - General Education
Lincolnway-East High School