Alyssa Acosta
Denver
Summary
Alyssa Acosta is an outgoing driven person who can lend a helping hand anywhere needed.
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Administrator
Apple Air Heating, Cooling, and Electric
10.2022 - Current
- Phone customer service
- Assist multiple parties to understand job flow and work loads
- Scheduling 5-7 technicians at a time geographically and timely
- Inputting permitting and inspections
- Managed key executive office staff and prioritized workloads.
- Managed day-to-day development issues.
- Drove specification, scheduling, status and review processes.
Store Manager
TALK 4 LESS WIRELESS
09.2019 - 10.2022
- My requirements and talk 4 less manage the second top store in our area
- Manage 3-5 employees at a time
- Upkeep and hold all sales requirements
- Manage upkeep of store and inventory
- Customer service in person and over the phone
Store Manager
Budget Wireless
12.2018 - 10.2019
- Provided sale skills by communicating with customers of every nature. Managed store by creating schedules as well as handing employees needs. Devolved product information by assisting in training employees for the company. I had to adapt in this environment by learning how to handle customer needs as well as employees needs. Also had to adapt to communicating with higher staffing that are across the county. Lastly i had to maintain training employees as well as still doing the upkeep of my store
Store Manager
Mobile Addiction
05.2016 - 07.2018
- Provided sale skills by communicating with customers of every nature. Managed store by creating schedules as well as handing employees needs. Devolved product information by assisting in training employees for the company. I had to adapt in this environment by learning how to handle customer needs
Education
Diploma -
East High School
Denver, CO05.2017
Skills
- Retail
- Waitress
- Training
- Host
- Scheduling (Less than 1 year)
- Retail Management
- Operations
- Management (Less than 1 year)
- Management (1 year)
- Training & Development (1 year)
- Payroll
- Phones (5 years)
- Customer Service Skills (5 years)
- Sales
- Communications (5 years)
- Stocking (5 years)
- Cleaning (5 years)
- Receptionist
- Cash Handling (5 years)
- Customer Service
- Merchandising
- Cashier (5 years)
- Hostess
- District trainer (1 year)
- Team Building
- Inventory (5 years)
- Scheduling (1 year)
- Records management
- Special project coordination
- Effective communication
- Benefits administration
- Calendar management
- External communications
- Internal communications
Certification
- Management April 2018 to Present
- Driver's license
Timeline
Executive Administrator
Apple Air Heating, Cooling, and Electric
10.2022 - Current
Store Manager
TALK 4 LESS WIRELESS
09.2019 - 10.2022
Store Manager
Budget Wireless
12.2018 - 10.2019
Store Manager
Mobile Addiction
05.2016 - 07.2018
Diploma -
East High School
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