Alyssa Adame
Bulverde,TX
Summary
Years of customer service, outgoing and inspired to learn new things and work with new people! Looking for jobs that keep me engaged with clients and help grow my skills with not only the marketing business, but the ability to bond and be personable with the customers trusting in me to provide efficient care and honest transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Glass/Glo Geeks
Shane Duffy
Bulverde, TX
09.2023 - Current
- Reviewed customer requests and provided competitive quotes in a timely manner.
- Maintained up-to-date knowledge of product lines, services, and pricing structures.
- Conducted follow-up calls with customers to answer any questions related to quotes or products and services offered.
- Managed multiple projects simultaneously while meeting deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Retail Associate
Farmhouse Market Boutique
Spring Branch, TX
10.2020 - 09.2023
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Processed online orders and ensured timely delivery of items.
- Resolved customer complaints in a professional manner.
- Tracked inventory levels for restocking purposes.
- Organized backroom storage areas for efficient access to merchandise.
- Handled returns and exchanges according to company policy.
- Participated in promotional activities such as setting up displays or distributing marketing materials.
- Attended team meetings to discuss sales goals, upcoming promotions.
- Assisted with special projects such as reorganizing the store layout or launching new products.
Nanny
04.2018 - 08.2019
- Nannied for triplets, contributed to an environment that supports a child's creativity, learning and social, emotional and mental development.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Transported children to school, extracurricular activities, and appointments when needed.
- Organized educational games and materials to encourage learning in a fun way.
- Instructed the children in proper behavior, manners, health habits.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Kept detailed records of each child's progress including meals eaten, naps taken..
Waitress
Front Porch Bar & Grill
Bulverde, TX
04.2018 - 08.2018
- Keeping up with restraint cleanliness, meeting special customer needs, still providing an enjoyable experience for all the customers while working understaffed
- Taking control of stressful situations with ease and offering help and guidance to team members who were fresh to the environment.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Assisted other wait staff members in times of heavy customer traffic.
- Developed positive relationships with regular customers through friendly conversation.
Retail Manager
Be Fabulous Boutique
Bulverde, TX
11.2016 - 04.2018
- Managing overall store operations, monitored stock levels, prepare and control budgeting, organized and promoted sales through displays and decorations, offered effective communication with customers and businesses in the area.
- Managed daily operations of the store, including opening and closing procedures.
- Developed strategies for increasing sales and improving customer service.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Oversaw all aspects of merchandising within the store including product placement and display design.
Education
Skills
- The ability to drive sales through engagement of customers, suggestive selling, and sharing knowledge of products
- Highlighting promotions
- Responding to customers inquires
- Managing Inventory
- Carrying out transactions and guiding customers through the buying process
- Deescalating any complications with customer satisfaction and coming up with executive resolutions for said disputes or obstacles
- Multi-tasking
- Effective decision making
- Organizational skills
- Creativity
- Customer service skills
- Active listening skills
- The ability to accept criticism and work well under pressure
- The ability to work well with others
- A desire to help people
- Stamina and a lot of energy
- Patience and tolerance
- To stay calm under pressure
- Reliability
- Training & Development
- Team building
- Networking
Certification
- Acquired assistant technician certification
- 30-HR. TX PRINCIPLES OF REAL ESTATE I COURSE completion
References
References available upon request.
Timeline
Glass/Glo Geeks
Shane Duffy
09.2023 - Current
Retail Associate
Farmhouse Market Boutique
10.2020 - 09.2023
Nanny
04.2018 - 08.2019
Waitress
Front Porch Bar & Grill
04.2018 - 08.2018
Retail Manager
Be Fabulous Boutique
11.2016 - 04.2018