Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Aguirre

Queen Creek,AZ

Summary

Proven problem-solver and efficient multitasker, I excelled at Olive Garden by mastering high-volume dining and ensuring order accuracy. My adaptability and strong phone etiquette improved customer satisfaction and streamlined to-go operations. I consistently leveraged my food handling certification to enhance health code compliance, contributing significantly to team goals and service quality. Developed strong customer service and organizational skills in fast-paced environment. Effective at managing multiple tasks, ensuring accuracy, and delivering high-quality service. Looking to transition into new field, bringing focus on customer satisfaction and operational efficiency. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

To Go Specialist

Pita Jungle
10.2023 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Utilized POS system to receive and process food and beverage orders.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.
  • Processed customer payments and balanced cash drawers.
  • Supported overall restaurant cleanliness by adhering to sanitation guidelines when handling food items and packaging materials.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Contributed positively towards team goals through effective communication between front-of-house staff members and the kitchen team.

Internship Student

ASU Preparatory Academy
08.2022 - 05.2023
  • Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Mentored and tutored individual students needing additional help.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

To-Go Specialist, Host, and Certified Trainer

Olive Garden
03.2021 - 05.2023
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Utilized POS system to receive and process food and beverage orders.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Processed customer payments and balanced cash drawers.

Education

Associate of Arts - Art And STEM

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ
05-2025

High School Diploma -

ASU Preparatory Academy
Mesa, AZ
05-2023

Skills

  • Strong multitasking
  • Phone Etiquette
  • Quick Learner
  • Initiative-taking
  • Goal-Oriented
  • Flexibility
  • Cleanliness
  • Order Accuracy
  • Detail Oriented
  • Food handling
  • Efficient Packaging
  • Point of sale systems
  • Money Handling
  • Food Handler Certification
  • Health Code Compliance
  • High-volume dining
  • Daily specials memorization
  • Attention to Detail
  • Problem-solving abilities

Timeline

To Go Specialist

Pita Jungle
10.2023 - Current

Internship Student

ASU Preparatory Academy
08.2022 - 05.2023

To-Go Specialist, Host, and Certified Trainer

Olive Garden
03.2021 - 05.2023

Associate of Arts - Art And STEM

Maricopa Community Colleges, Chandler-Gilbert Community College

High School Diploma -

ASU Preparatory Academy
Alyssa Aguirre