Alyssa Alanis

Talented Account Manager successful at multi-tasking, balancing customer needs and strategic planning. Builds loyalty and long term relationships with customers while consistently reaching revenue goals.

• United Parcel Service, Inside Sales Representative Enterprise, 08/2019, Current, Responsible for managing child locations for corporate accounts and helping meet their overall business needs., Maintain and grow book of business for small package ground, air, international shipments etc.., Collaborated with EAM (Corporate Rep) and operations on assisting customers with coordinating any requests they may have through our small package and feeders department., Generated revenue up to a million dollars from new and current clients through prospecting and developing leads while negotiating with high-level members within the organization., Applied knowledge of customer's business model and operating structures to offer logistic sales solutions that supported the customer's strategic business objectives, Expert knowledge of UPS products/services to develop appropriate sales solutions to gain business from the customer., Organized pre-call duties using automated sales tool applications salesforce, on demand, and CVBAT to perform research into customer's business and account information to develop appropriate selling strategies., Collaborated with EAM (Corporate Rep) to position solutions, create a call plan, and determine sales objectives., Assisted the EAM (corporate rep) with the on boarding and implementation process of a new signed contact., Informed customers of technology solutions' implementation timelines, action plan, and trained customers on technology solutions., Qualified for World of Champion award in 2019, 2020, 2021, and 2022.
• United Parcel Service, Inside Sales Representative Middle Market, 01/2015, 08/2019, Responsible for managing and growing accounts up to 125,000 dollars in revenue, Managed small to medium sized business customers and helped them meet their overall logistic needs., Assisted with retaining and growing UPS small package ground, air, and international business etc.., Collaborated with specialists, and team members to discover solutions tailored to meet customer's needs and address business challenges, Generated revenue from new and current clients through prospecting and developing leads while negotiating with high-level members within the organization using sales principles., Applied knowledge of customer's business model and operating structures to offer logistic sales solutions that supported the customer's strategic business objectives, Expert knowledge of UPS products/services to develop appropriate sale solutions and negotiation contracts/agreements to gain business from the customer., Presented billing solutions and trained customers on UPS billing analysis tools., Organized pre-call duties using automated sales tools to perform research into customer's business and account information to develop appropriate selling and pricing strategies, Qualified for World of Champions in 2015, 2016, 2017, and 2018., Exceeded New Business Win goal quota of $125,000 by bring in revenue of $233,974 in 2018.

• WLD Women's Leadership Development, 02/2019, Present
• Sustainability Committee, 09/2019, 08/2019