Alyssa Albert
Oak Harbor ,WA
Summary
Proven track record at Whidbey Island Bagel Factory, enhancing customer satisfaction through expert dietary guidance and efficient workspace organization. Skilled in safe food handling and multitasking, adept at improving operational workflows and team collaboration. Achieved significant improvements in service delivery and cleanliness standards, demonstrating strong time management and interpersonal abilities.
Overview
1
1
year of professional experience
Work History
Sandwich Maker
Whidbey Island Bagel Factory
06.2024 - 08.2024
- Developed strong knowledge of ingredient sourcing, allowing for informed recommendations when assisting customers with dietary restrictions or preferences.
- Maintained a clean and safe work environment, adhering to health regulations and guidelines.
- Streamlined production process by organizing workspace for maximum efficiency.
- Assisted in training new employees on company procedures, recipes, and equipment use.
- Ensured freshness of products through proper storage and rotation practices.
- Adapted quickly to changes in daily operations or last-minute adjustments in response to fluctuating demand patterns.
- Contributed to teamwork by assisting other staff members during peak hours.
- Complied with health and safety codes to protect staff and customers.
- Operated cash registers and processed payments accurately.
- Managed customer service operations, including taking orders and resolving complaints.
- Followed food safety standards when handling ingredients.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Front Desk Associate
North End Fitness Center
08.2023 - 03.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained cleanliness and organization of front desk area.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees, and payments.
- Answered guest questions and offered referrals to local points of interest.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06.2025
Skills
- Cleanliness
- Effective multi-tasking
- Safe Food Handling
- Cash Handling
- Knife Skills
- Food Preparation
- Sanitation Procedures
- Multitasking and Prioritizing
- Order delivery practices
- Equipment Cleaning
- Store Opening and Closing
- Time Management
Timeline
Sandwich Maker
Whidbey Island Bagel Factory
06.2024 - 08.2024
Front Desk Associate
North End Fitness Center
08.2023 - 03.2024
High School Diploma -
Oak Harbor High School
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