Summary
Overview
Work History
Education
Skills
Certification
Internships
Timeline
Generic

Alyssa Allen

Cocoa

Summary

Efficient pharmacist recognized for effectively performing all pharmacist duties in a high volume independent retail pharmacy, averaging 700 prescriptions daily. Organized and detail-oriented professional who maintains a flexible schedule and adapts to unique business and customer needs. In-depth knowledge of medications, drug interactions, patient counseling points and adverse reactions. Highly motivated leader with unique abilities and over 8 years of management experience in the pharmacy setting.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Pharmacist Advisor, Contractor

CVS Caremark
09.2023 - Current
  • Demonstrated advanced clinical knowledge and drug utilization review
  • Completed accurate Medicare Part D coverage determinations proficiently
  • Conducted thorough reviews of clinical literature to support decisions as needed
  • Collaborated with the clinical pharmacist team for upskill trainings and workflow updates
  • Experience in RXClaim, MedHOK, PASS, and PeopleSafe

Pharmacist

Merritt Island Discount Pharmacy
06.2020 - 06.2023
  • Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
  • Coordinated verification and filling of more than 700 daily prescriptions in high-volume retail pharmacy environment.
  • Worked directly with physicians through CoverMyMeds program to assist with prior authorization process
  • Interpreted rejected insurance claims, assisted technicians in contacting insurance companies/PBMs to resolve issues
  • Reviewed/discussed prior authorizations and step therapies with PBMs, Medicare Part D, and Medicaid
  • Communicated with patients regarding process of prior authorizations
  • Monitored inventory purchasing records to ensure 340B program compliance via 340 Basics - Portico Software
  • Ensured accurate 340B billing through PioneerRx software
  • Remained up to date on any changes or updates to 340B program, including eligibility, policies, and regulations
  • Lead entire pharmacy team of 30+ employees in transition from PrimeRx pharmacy software to PioneerRx and became direct consultant for multiple pharmacies within the chain
  • Recommended clinical therapeutic alternatives with physicians when prior authorizations were denied, or medication was too expensive for patient
  • Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
  • Interpreted prescription orders, dispensed medications and counseled patients on medications.
  • Complied with strict health, industry and organizational regulations to maintain patient safety.
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Monitored and counseled chronic disease patients to maximize treatment efficacy.
  • Conducted blood pressure screenings and counseled patients on hypertension.
  • Vaccinated patients to provide immunity against COVID-19, influenza, pneumonia, shingles and other diseases.
  • Prepared medications in blister packs for delivery to facilities.
  • Stayed current with third-party payer policies and procedures to prevent payment issues.
  • Maintained pharmacy inventory: anticipating needed medication and supplies, placing orders accordingly.
  • Assisted multiple prescribers with selecting adequate dosing and duration of therapy for medication regimens.
  • Managed, supervised, and delegated tasks to team of technicians, cashiers, and delivery drivers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated correct dosage and prepared/mixed various compounds
  • Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
  • Worked as preceptor to provide practice-based instruction to students at pharmacy practice sites.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Conducted orientation sessions and organized on-the-job training for new hires.

Pharmacist Intern

Merritt Island Discount Pharmacy
10.2016 - 06.2020
  • Shadowed senior pharmacy staff to learn proper procedures.
  • Entered patient information into computer system.
  • Counseled patients on new medications and OTC products.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Interacted with healthcare professionals to support timely and proper processing of prescriptions.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Prepared packaging and labels for prescriptions, verifying accuracy of patient and physician name, medication name and dosage, instructions,quantity,and refill information.
  • Contacted insurance companies to resolve claims issues.
  • Discussed medical histories with patients to provide most effective medical advice.
  • Assisted pharmacist in final review of filled prescriptions.
  • Vaccinated patients to provide immunity against influenza, pneumonia, shingles and other diseases.
  • Supervised pharmacy technicians, cashiers, and delivery drivers.

Pharmacy Technician

Merritt Island Discount Pharmacy
06.2014 - 10.2016
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Education

Doctor of Pharmacy -

University of Florida College of Pharmacy
Lake Nona, FL
05.2020

Associate of Arts - Pre Pharmacy

Eastern Florida State College
Cocoa, FL
05.2016

Skills

  • Clinical Literature Review
  • Project and Staff Management
  • Critical Thinking
  • Time Management
  • Collaboration and Teamwork
  • Relationship Building
  • Customer Service
  • Problem Solving
  • Verbal and Written Communication
  • Disease State Knowledge
  • Audit Support
  • Patient Education & Counseling
  • Prior Authorizations
  • Inventory Management
  • Collaborative Practice
  • Immunization Administration
  • Medicare and Medicaid Processes
  • Medication Therapy Management
  • Analytical and Critical Thinking
  • 340B Audits
  • Multitasking Abilities
  • Proficient in Software: RXClaim, MedHOK, PASS, PeopleSafe, Microsoft Outlook, Microsoft Word, Microsoft Excel, PowerPoint, PioneerRx, PrimeRx, and SureCost

Certification

  • Licensed Florida Pharmacist- June 2020, PS60803
  • Licensed to Immunize
  • HIPAA Certification
  • FWA Certification
  • BLS Certified by the American Heart Association
  • Collaborative Practice Certification

Internships

Hospital Practice at Rockledge Regional Medical Center, Rockledge

May 2019 — June 2019

Preceptor: Dr. Nicole LeFever, Clinical Coordinator

General Medicine at Rockledge Regional Medical Center, Rockledge

June 2019 — August 2019

Preceptor: Dr. Nicole LeFever, Clinical Coordinator

Infectious Disease at Rockledge Regional Medical Center, Rockledge

August 2019 — September 2019

Preceptor: Dr. Nicole LeFever, Clinical Coordinator

Community Practice at Publix Pharmacy , College Park

September 2019 — October 2019

Preceptor: Dr. Rob Young, Pharmacy Manager

Ambulatory Care at Veteran Affairs Medical Clinic, Viera

October 2019 — December 2019

Preceptor: Dr. Maya Roa Segura, Clinical Pharmacist

Academic Rotation at University of Florida College of Pharmacy, Lake Nona February 2020 — March 2020

Preceptor: Dr. Shannon Miller, Clinical Associate Professor

Advanced Hospital Rotation with COVID-19 Treatment Focus, Rockledge Regional Medical Center, Rockledge

March 2020-May 2020

Preceptor: Dr. Nicole LeFever, Clinical Coordinator

Timeline

Clinical Pharmacist Advisor, Contractor

CVS Caremark
09.2023 - Current

Pharmacist

Merritt Island Discount Pharmacy
06.2020 - 06.2023

Pharmacist Intern

Merritt Island Discount Pharmacy
10.2016 - 06.2020

Pharmacy Technician

Merritt Island Discount Pharmacy
06.2014 - 10.2016

Doctor of Pharmacy -

University of Florida College of Pharmacy

Associate of Arts - Pre Pharmacy

Eastern Florida State College

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Alyssa Allen