Summary
Overview
Work History
Education
Skills
Timeline
Generic
ALYSSA AMEZCUA

ALYSSA AMEZCUA

1001 Valley Wind Way Modesto,CA

Summary

Dedicated and enthusiastic individual with a strong background in beauty customer service. Over ten years of experience in providing customer support with excellent interpersonal and communication skills. Ability to handle customer inquiries on recommending the best suitable products for each individual.

Licensed Cosmetologist | Certified Esthetician | Skincare | Makeup Artist

Overview

9
9
years of professional experience

Work History

LICENSED BEAUTY ADVISOR

Ulta Beauty Inc.
09.2024 - Current
  • Accurately handled payments and updated register swiftly for efficient customer experience.
  • Enhanced revenue by identifying opportunities for recommending additional beauty items.
  • Improved client satisfaction by offering personalized skincare consultations and product recommendations.
  • Improved store sales performance by effectively cross-selling and upselling beauty products.
  • Boosted salon revenue by upselling hair, skin, and beauty products tailored to individual client needs.

LICENSED BEAUTY ADVISOR

Sephora
10.2020 - 08.2024
  • Performed waxing, Facials, Perk facials and makeup application.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

COSMETOLOGIST

Great Clips Salon
08.2016 - 09.2019
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.

Education

Licensed Cosmetologist - Cosmetology

Toni & Guy Hairdressing Academy
Manteca, CA
05.2015

Skills

  • Communication with clients
  • Retail Beauty Experience
  • Facials
  • Makeup application
  • Skincare Application
  • Prestige product knowledge

Timeline

LICENSED BEAUTY ADVISOR

Ulta Beauty Inc.
09.2024 - Current

LICENSED BEAUTY ADVISOR

Sephora
10.2020 - 08.2024

COSMETOLOGIST

Great Clips Salon
08.2016 - 09.2019

Licensed Cosmetologist - Cosmetology

Toni & Guy Hairdressing Academy

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