Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alyssa Anderson

La Crosse,WI
Alyssa Anderson

Summary

Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills. Experienced with market trend analysis, pricing strategies, and inventory management essential for sale success. Ready to learn new skills and create content.

Overview

7
years of professional experience

Work History

Depop/Instagram

Clothing Reseller LuckyBitchThrift
05.2022 - Current

Job overview

  • Conducted market research to identify trends and popular brands, ensuring an up-to-date product offering.
  • Handled customer inquiries promptly, resolving issues professionally to maintain satisfaction levels.
  • Enhanced customer loyalty through exceptional customer service and personalized recommendations.
  • Supported local charitable organizations through regular donations of unsold inventory.
  • Managed shipping logistics efficiently, ensuring timely delivery of orders to customers across various locations.
  • Used social media to increase brand engagement and increase sales.

Red Pines Bar And Grill

Server, Bartender, Front of House Manager, Barista
01.2021 - Current

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Cross-trained on multiple positions.
  • Managed and motivated employees to be productive and engaged in work.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Helped open new business venture.
  • Started and ran social media platform for new business.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Developed new cocktail and coffee recipes, resulting in increased sales and positive feedback from guests.
  • Conducted staff training sessions for improved drink making techniques and product knowledge.
  • Enhanced guest experience by creating signature cocktails and innovating unique beverage presentations.

4 Sisters Wine And Tapas Lounge

Server
07.2020 - 01.2021

Job overview

  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Worked events when needed at sister restaurant, Creekside Bar and Grill.

Olive Garden Restaurant

Hostess, To Go Specialist
08.2018 - 06.2020

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of pickup.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.

Education

Western Technical College
La Crosse

Associate of Arts from Digital Marketing And Graphic Design
04-2027

Onalaska High School
Onalaska, WI

High School Diploma
05-2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Fashion styling
  • Social media marketing
  • Customer engagement
  • Online platforms
  • Originality and creativity
  • Task delegation

Timeline

Clothing Reseller LuckyBitchThrift

Depop/Instagram
05.2022 - Current

Server, Bartender, Front of House Manager, Barista

Red Pines Bar And Grill
01.2021 - Current

Server

4 Sisters Wine And Tapas Lounge
07.2020 - 01.2021

Hostess, To Go Specialist

Olive Garden Restaurant
08.2018 - 06.2020

Western Technical College

Associate of Arts from Digital Marketing And Graphic Design

Onalaska High School

High School Diploma
Alyssa Anderson