Alyssa Angelone
Woodville,OH
Summary
Professional with strong background in coordinating people-related functions, ensuring smooth operations and fostering collaborative team environment. Adept at managing administrative tasks, resolving conflicts, and supporting HR initiatives to drive organizational success. Valued for reliability, adaptability, and results-driven approach, contributing to achievement of company goals. Skilled in communication, problem-solving, and maintaining confidentiality in all interactions.
Overview
12
12
years of professional experience
Work History
Impact People Coordinator
CliftonLarsonAllen
01.2024 - Current
- Works directly with the new family member’s direct supervisor to build out the first two to four weeks (depending on role) onboarding plan in advance of their first day
- Collaborate with people at all levels within the firm as well as foster and maintain relationships with candidates and new hires
- Currently supporting multiple offices in the Midwest region
- Align and introduce the new family members with their peer advisors
- Perform day one orientation locally and virtually for campus and experienced hires. Includes completion of I-9 verification documents
- Maintains connections with future hires though email correspondence, virtual events, and in-office events to maintain interest and excitement about CLA
- Plans and executes on local office Red Carpet events that take place in January and June of each year
- Seeks out efficiencies and collaborates with other Impact / People Coordinators throughout CLA
- Leading group of IPCs and Digital service line leadership to create consistent onboarding schedules for incoming new hires
- Plan, schedule and execute internal office events for the Community Engagement committee and Culture and Family Engagement Committee
- Current DEIB ambassador for the local office and attend trainings and events firmwide
Service Processing Coordinator
CliftonLarsonAllen
01.2023 - 04.2024
- Provide internal support to tax team leadership
- Prepare and mail tax organizers and manage electronic delivery of tax organizer
- Organize, scan and Autoflow client source documents into tax return software
- Assemble final tax returns
- Prepare, assemble and deliver tax extensions
- Track and manage all tax filing deadlines through workflow systems and online filing systems to ensure no client deadlines are missed
- Proactively manage database and workflow systems to ensure accurate maintenance of client data
- Responsible for tracking and managing all tax eFile deadlines for the local office and firmwide
- Ensure all e-file forms are collected and processed timely and proactively from clients and properly file these documents for IRS audits
- Process client source documents, provide completed returns and instructions to client for completing workflow process
- Respond to client needs and questions on behalf of tax team to assist in time and workflow management.
Tax Coordinator
Gilmore Jasion Mahler, Ltd
08.2018 - 12.2022
- Organizing, scanning and autoflow client source documents into the tax return software
- Prepare, assemble and deliver tax extensions to clients
- Generate, prepare and mail tax organizers
- Track and manage all tax deadlines through managing workflow systems and timely collecting efile authorization forms from the client
- Provide internal support and client support through the electronic tax return delivery system, SafeSend Returns
- Prepare and process written notices for clients to the IRS
- Develop and update tax processes and procedures to create more efficiency for the staff and client
- Electronically file all tax returns and tax extensions for clients and staff and manage efile rejections timely
Salon Manager/Guest Services Coordinator
ATTITUDES A SALON
08.2013 - 08.2018
- Perform a wide range of tasks simultaneously in a high-end full service salon as salon manager and guest services coordinator working with guest relations, guest service staff, service providers, and leadership team
- Provide excellent customer service and strong computer skills through scheduling client appointments, handling client complaints and managing staff of 20+
- Understood, performed and trained operations staff on cash register, appointment book, phone calls and client interaction
- Trained staff on company policies and procedures, led staff to understand salon goals to drive business outcomes and coached staff which raised employee motivation and development
- Controlled inventory totals and all ordering through multiple suppliers
- Created and adjusted staff schedules based on vacation/personal day requests and needs of client appointments
- Led monthly staff meetings and coaching sessions alongside the leadership team
- Maintained an organized work space to increase operations and productivity
Education
Bachelor’s of Social Work -
University of Toledo
Toledo, OH05.2015
Skills
- Employee relations
- Team building
- Talent acquisition
- Onboarding processes
- Policy implementation
- Workplace culture
- Organizational skills
- Communication skills
- Project management
- Collaboration skills
- Interpersonal skills
- Employee engagement
Professional Trainings And Conferences
- LEAP: Experience Conference, 05/24
- Strategies Team Based Service Seminar: Skill Certification, Delivery Team Service, 04/18
- Summit Salon Business Center: Proven Strategies for Your Front Desk, 05/17
- Peter Mahoney of Summit Salon Business Center: Take Command, 05/16
Leadership Positions
DEIB Ambassador, 01/22-Present
Community Engagement Chair, 11/24-Present
Culture and Family Engagement Committee Member, 1/25-Present
Fundraising Committee Chair for Epsilon Alpha Pi, 08/11- 08/13
Timeline
Impact People Coordinator
CliftonLarsonAllen
01.2024 - Current
Service Processing Coordinator
CliftonLarsonAllen
01.2023 - 04.2024
Tax Coordinator
Gilmore Jasion Mahler, Ltd
08.2018 - 12.2022
Salon Manager/Guest Services Coordinator
ATTITUDES A SALON
08.2013 - 08.2018
Bachelor’s of Social Work -
University of Toledo
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