Alyssa Apolinar
San Antonio,TX
Summary
Adept at fostering team unity and boosting productivity, I excelled as Lead Barista at Chartwells Schools Dining Services, mastering inventory management and conflict resolution. My blend of exceptional customer service and espresso preparation skills, alongside a proven track record in maintaining health standards, positions me as a valuable asset to any dynamic team.
Developed strong leadership and customer service skills in fast-paced cafe environment. Specializes in team coordination and providing exceptional customer experiences. Seeking to transition into new field where problem-solving and interpersonal skills can be leveraged effectively.
Outgoing and personable with knack for creating welcoming atmosphere and fostering customer satisfaction. Knowledge of coffee brewing techniques and equipment combines with excellent time management. Capable of enhancing customer experience and driving sales through exceptional service.
Offering blend of strong interpersonal skills and dedication to learning art of coffee making and customer service. Brings eagerness to master coffee brewing techniques and ability to adapt quickly to new tasks. Ready to use and develop communication and multitasking skills in Desired Position role.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Barista
Chartwells Schools Dining Services
San Antonio, TX
08.2023 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Education
Thomas Jefferson High School
San Antonio, TX06.2022
Skills
- Cleanliness standards
- Order taking
- Adaptability to change
- Espresso preparation
- Supply ordering
- Menu memorization
- Inventory management
- Food service
- Conflict handling
- Drink customization
- Guest service
- Safe food handling
- Barista training
- Health code compliance
- Health codes compliance
- Cash handling
- Team leadership
- Time management
- Problem-solving
- Decision-making
- Attention to detail
- Team player
- Friendly and outgoing
- Multitasking and organization
- Clear communication
- Exceptional customer service
- Opening and closing duties
- Adaptive and creative
- Cash register operation
- Excellent memory
- Basic math
Accomplishments
- Promoted to barista shift leads after not even a whole year.
- Redesigned coffee menu for improved readability.
Certification
- Food Allergen Awareness Training Certificate - MenuTrinfo AllerTrain™.
- Health and Safety for Food Handlers Certification - ServSafe.
- Safe Food Handling Certificate - National Restaurant Association.
Timeline
Lead Barista
Chartwells Schools Dining Services
08.2023 - Current
Thomas Jefferson High School