Alyssa Arispe
Victorville,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Administration Manager
High Desert Speech And Language Center, Inc
12.2011 - 11.2023
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Assisted in hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Verified customer information for orderly, up-to-date online systems.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Coordinated office events, seminars and meetings for staff and clients.
- Negotiated and executed contracts on behalf of department for companies such as Kaiser Permanente, Inland Empire Health Plan, LaSalle Medical Group, Inland Regional Center, etc.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Completed bi-weekly payroll for up to 20 employees.
- Handled confidential information in professional manner.
- Answered high volume of phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Created and managed office systems to efficiently deal with documentation.
- Handled incoming and outgoing mail, email and faxes.
- Updated and maintained confidential databases and records.
- Filed paperwork and organized computer-based information.
- Created social media content for related content for the clinic
Office Assistant Trainee
Transitional Assistance Department
01.2009 - 01.2010
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Education
Pharmacy Technician
UEI College
San Bernardino, CAHigh School Diploma -
Hesperia High School
Hesperia, CASkills
- Systems Monitoring
- Employee Management
- Payroll Control
- Employee Development
- Office Supervision
- Policy Development
- Schedule Management
- Recordkeeping and Reporting
- Employee Onboarding
- Customer Service Management
- Organization and Multitasking
- Contract Preparation
- Calendar Management
- Event Planning
- Scheduling
Timeline
Administration Manager
High Desert Speech And Language Center, Inc
12.2011 - 11.2023
Office Assistant Trainee
Transitional Assistance Department
01.2009 - 01.2010
Pharmacy Technician
UEI College
High School Diploma -
Hesperia High School
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