Alyssa Ashleigh
Placentia,CA
Summary
Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Chain Sales Merchandiser
Southern Glazers Wine and Spirits
Cerritos, CA
08.2023 - Current
- Increased in-store visibility of products by designing attractive displays, ensuring proper signage, and regularly rotating stock.
- Boosted overall sales by efficiently managing product inventory and implementing strategic merchandising plans for chain stores.
- Ensured compliance with all company policies and procedures regarding inventory management, merchandise handling, and loss prevention measures.
- Developed strong relationships with store managers to foster collaboration and improve product placement within the retail environment.
- Participated in regular training sessions to stay updated on industry best practices, emerging technologies, and tools related to merchandise management functions within the retail environment.
- Enhanced customer satisfaction levels by providing exceptional service, answering questions, and addressing concerns promptly.
- Reduced out-of-stock instances by maintaining accurate records of inventory levels and placing timely replenishment orders when needed.
- Supported regional sales manager in achieving monthly targets by effectively executing merchandising strategies across multiple territories.
- Assisted in training new employees and represented Southerns Family values exceedingly.
- I won Rep of the Month multiple times and Rep Of The Year for 2024.
Merchandiser
Keurig Dr Pepper
Orange, CA, US
08.2022 - Current
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Reduced out-of-stock instances by adjusting inventory counts, and communicating discrepancies to management.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Hostess
Roxy'z Food & Drink
Anaheim, CA, US
11.2021 - 01.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
Wax Specialist
European Wax Center
Brea, CA, US
06.2020 - 10.2021
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Increased salon revenue by Number% through upselling at-home products and providing excellent care.
- I was top retail seller in our franchise for 6 months straight.
Hostess/Food Runner
Esther's Taco House
Placentia, CA, US
11.2019 - 01.2020
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Esthetician
Phenix Salon Suites
Placentia, CA, US
07.2019 - 01.2020
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Hostess
Islands Restaurants
Anaheim Hills, CA, US
07.2018 - 02.2019
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Hostess/Food Runner
Craftsman Pizza
Anaheim, CA, US
03.2018 - 11.2018
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Lifeguard
Great Wolf Lodge
Garden Grove, CA, US
09.2017 - 03.2018
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
Education
Trade School Certificate - Aesthetics
Paul Mitchell the School
Costa Mesa, CA05.2019
High school or equivalent -
El Dorado High School
Placentia, CA06.2018
Skills
- Brand representation
- Goal oriented
- Competitor analysis
- Friendly and outgoing
- Reliable and punctual
Certification
- A valid Esthetician license
- Lifeguard Training
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
Top Retail Seller at European Wax Center for 6 continuous months. Rep of the Year at Southern Glazers for the year 2024.
Timeline
Chain Sales Merchandiser
Southern Glazers Wine and Spirits
08.2023 - Current
Merchandiser
Keurig Dr Pepper
08.2022 - Current
Hostess
Roxy'z Food & Drink
11.2021 - 01.2022
Wax Specialist
European Wax Center
06.2020 - 10.2021
Hostess/Food Runner
Esther's Taco House
11.2019 - 01.2020
Esthetician
Phenix Salon Suites
07.2019 - 01.2020
Hostess
Islands Restaurants
07.2018 - 02.2019
Hostess/Food Runner
Craftsman Pizza
03.2018 - 11.2018
Lifeguard
Great Wolf Lodge
09.2017 - 03.2018
High school or equivalent -
El Dorado High School
Trade School Certificate - Aesthetics
Paul Mitchell the School