Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Aurora

Seaford,NY

Summary

Detail-oriented Administrative Assistant with a proven track record in organizing and managing daily clerical operations. Expertise in document coordination, report handling, and effective correspondence management enhances operational efficiency. Recognized for exceptional communication skills, leadership, and fostering strong team relationships, contributing to seamless project execution. Adept at data entry, calendar management, and document preparation, ensuring a productive work environment.

Overview

17
17
years of professional experience

Work History

Project Administrator

ENP Environmental, Inc.
Wantagh, NY
09.2024 - Current
  • Ensured that all relevant documentation was up-to-date throughout the life cycle of each project.
  • Create a daily schedule, and notify crew members.
  • Ensured compliance by filing relevant documents with state and city authorities before project commencement.
  • Analyzed budget allocations to maintain cost-effectiveness of projects.
  • Pitched in to help with office tasks during busy periods and staff absences.

Administrative Assistant

ENP Environmental, Inc.
Wantagh, NY
04.2021 - 08.2024
  • Managed daily completion of hazardous waste manifests.
  • Managed payroll operations in the absence of the company Controller, and assisted with collecting sign-in logs when the Controller is present.
  • Managed billing procedures for finished projects for the company's controller.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Facilitated communication between different departments within the organization.
  • Processed invoices for payment using accounting software applications.
  • Handled confidential documents in an organized fashion according to established protocol.

AVP - Assistant Branch Manager

The First National Bank of Long Island
Merrick, New York
12.2017 - 03.2021
  • Responsible for day-to-day branch operations.
  • Update daily and monthly reports for the manager.
  • Researched, troubleshot, and resolved customer and internal inquiries regarding policies, practices, and products.
  • Responsible for a perfect branch audit in November 2020, and two highly satisfactory audits in prior years.
  • Assumes responsibility for the entire branch in the absence of the Branch Manager.
  • Supervise and manage the teller staff.
  • Complied with regulatory requirements, including the Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.

Administrative Assistant

The First National Bank of Long Island
Glen Head, New York
06.2016 - 12.2017
  • Supported customers by coordinating special actions like ordering new bank cards and personal checks
  • Developed relationships with customers, suggested suitable bank services, and met banking needs
  • Smoothly opened, closed and updated accounts and savings plans for customers
  • Execute a retention system to ensure customer information is secured and shredded in a timely manner
  • Attended professional development program that emphasized team building and public speaking

Customer Service Representative

The First National Bank of Long Island
Valley Stream, New York
01.2015 - 06.2016
  • Used expert sales and service abilities to consistently achieve sales and referral goals
  • Listened to customers and recognized stated and unstated needs to effectively cross-sell bank products
  • Handled diverse customer needs to develop and retain loyal relationships
  • Sorted and filed transaction documentation to maintain complete records
  • Promptly respond to customer inquires in person, on the phone and through email

Head Teller

The First National Bank of Long Island
Valley Stream, New York
08.2013 - 12.2014
  • Updated customer accounts with new balance, payment, and transfer information
  • Monitored customer behaviors and presented documentation to detect signs of fraud by and toward bank customers
  • Employed excellent money handling abilities to operate and balance cash drawer daily
  • Served as first point of contact for clients and displayed positive first impressions through friendly and expert customer service
  • Collected payments for mortgages, loan balances and public utilities on behalf of the banks customers
  • Ordered an appropriate supply of cash each day to meet expected demands
  • Followed company and regulatory policies to protect customer and bank assets
  • Maintained accurate and balanced cash drawers by carefully counting funds and quickly investigating any discrepancy

Part Time Teller

The First National Bank of Long Island
Bellmore, New York
04.2012 - 08.2013
  • Balanced cash drawers on a daily basis.

Head Cashier

CVS Pharmacy
Seaford, New York
08.2008 - 07.2012
  • Greeted all customers and provided prompt and friendly service
  • Collected payment for customer purchases
  • Verified prices and calculated totals using scanners and point of sale (POS) systems
  • Answered questions regarding [Type] products
  • Returned non-purchased products to shelves and performed general merchandising functions
  • Maintained merchandise displays, including endcaps, floor displays, and aisles

Education

High School Diploma -

Seaford High School
Seaford

Skills

  • Organization
  • Multitasking
  • Write reports
  • Customer relationship development
  • Microsoft Office
  • Demographic information intake
  • Scheduling and planning
  • Documentation management

Timeline

Project Administrator

ENP Environmental, Inc.
09.2024 - Current

Administrative Assistant

ENP Environmental, Inc.
04.2021 - 08.2024

AVP - Assistant Branch Manager

The First National Bank of Long Island
12.2017 - 03.2021

Administrative Assistant

The First National Bank of Long Island
06.2016 - 12.2017

Customer Service Representative

The First National Bank of Long Island
01.2015 - 06.2016

Head Teller

The First National Bank of Long Island
08.2013 - 12.2014

Part Time Teller

The First National Bank of Long Island
04.2012 - 08.2013

Head Cashier

CVS Pharmacy
08.2008 - 07.2012

High School Diploma -

Seaford High School

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Alyssa Aurora