Alyssa Avila
Long Beach,CA
Summary
Motivated individual eager to secure People and Culture Coordinator position where my experience, skills, and education can be utilized to contribute to organizational success and support professional growth. Professional and people oriented with 10+ years of experience in providing exceptional customer service, leadership, diligence , and producing effective work. Determined to facilitate corporate productivity and improve efficiencies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Coordinator Sr
Kinecta Federal Credit Union
11.2021 - Current
- Participate in or lead events, such as Health Fairs, Family/Corporate events, and Community Outreach programs
- Process worker's compensation claims, managing 15+ open claims and conducting periodic reviews with our insurance carrier to ensure prompt resolution.
- Maintain up-to-date with local, state, and federal labor laws, distributing relevant posters and notices to both back-office and frontline staff to ensure compliance.
- Generate analytical employee data on a biweekly, monthly, and quarterly basis or as needed.
- Serve as backup to our Benefits Manager. Assist with enrollments, data analysis, and reporting.
- Assemble and dispatch termination packets to departing employees, ensuring timely delivery and proper documentation.
- Complete an average of 10 employee verifications monthly.
HR Coordinator
Kinecta Federal Credit Union
11.2021 - Current
- Onboard 10+ new hires per month, providing comprehensive first-line information and guidance to ensure smooth transition into company.
- Process pre-onboarding documentation using ADP HRIS system, including conducting background checks, distributing new hire forms, and approving offer letters.
- Verify and process Form I-9 for new employees, ensuring accurate documentation and adherence to federal employment eligibility regulations.
- Provide excellent customer service to external and internal candidates.
- Generate reports and metrics for recruitment staff.
- Successfully created and led our companies Internship program.
- Responsible for Human Resources filing and ensuring that all personnel files are maintained and kept up to date.
- Maintain and order inventory for all company swag for new hires and company events.
- Manage all corporate communications related to COVID-19, ensuring timely and accurate information is distributed to employees.
- Facilitate all HR requests as well as provide on demand resolution.
- Assist with job recruitment.
- Maintain applicant/employee confidentiality in accordance with company policy and procedure.
Member Operations Support Sr
Kinecta Federal Credit Union
03.2018 - 11.2021
- Produced 100+ responsive subpoena documents yearly for Deposition/Duces Tecum, Federal Grand Jury, Civil, IRS, Search Warrant, Informational and Criminal.
- Processed over 500 various types of Levies monthly i.e., Sheriffs, IRS, EDD, Child Support, CA Department of Tax and Fee Administration and Franchise Tax Board.
- Assisted management with compiling audit documentation for Grand Thorton and NCUA.
- Successfully trained 3 new employees on how to process deposits, levy payouts, verifying Kinecta corporate, cashier and personal checks exceeding 50K.
- Handled queue calls in a professional manner, providing resolutions when possible and transferring calls or taking messages when needed.
- Responded to emails quickly to assess member needs and problems.
- Reviewed and approved escheat reports and letters before members assets are turned over to appropriate state.
- Assisted Accounts Payable Department with processing offsetting transactions in general ledgers.
- Core System Regression Testing for merger.
- Quarterly Core System Regression Testing & Post Production Validation.
- Communicated with the IRS to rectify member names and SSN mismatches.
Education
Associate of Science -
El Camino College
Torrance06.2015
Skills
- Proficient in Microsoft Office
- Interpersonal communication
- Problem solving
- Project management
- Organization
- Attention to detail
- Time management
- Maintains confidentiality
- Teamwork and collaboration
- Multitasking
Certification
Loyola Marmount University
Human Resources Management
Timeline
HR Coordinator Sr
Kinecta Federal Credit Union
11.2021 - Current
HR Coordinator
Kinecta Federal Credit Union
11.2021 - Current
Member Operations Support Sr
Kinecta Federal Credit Union
03.2018 - 11.2021
Associate of Science -
El Camino College