Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alyssa Baldwin

Jacksonville,Florida

Summary

Dynamic administrative and media professional with over a decade of experience, seamlessly blending kindness, wisdom, and professionalism to drive organizational success. Renowned for an exceptional work ethic and impeccable organizational skills, consistently delivering excellence across all endeavors. Committed to fostering team collaboration and business growth through a positive, proactive approach, while adept at crafting compelling multimedia content that engages and resonates with diverse audiences. Proven ability to adapt to evolving challenges and leverage innovative solutions to enhance operational efficiency.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Social Media Content Creator

Freelance
Jacksonville, Florida.
12.2022 - Current

• Partnered with multiple globally recognized brands.

• Earned 1.1M+ total likes and 2.3M+ views across Beauty, Hair, Film, Pop Culture, Social Commentary, History, and Lifestyle Content.

• Maintained 80%+ For You Page traffic, reflecting strong algorithmic performance and recurring viral videos.

• Drove weekly product impressions through TikTok.

• Converted organic engagement into measurable GMV.

• Earned TikTok “Creator to Watch” badge in 2025.

• Featured as the #1 TikTok Shop Holiday Deals videos.

Actor

Freelance
Jacksonville, Florida.
02.2005 - Current
  • Delivered compelling performances across diverse genres, showcasing adaptability and range.
  • Built strong relationships with crew members, fostering a collaborative environment.
  • Participated in auditions, demonstrating versatility and confidence under pressure.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Analyzed character motivations to develop authentic portrayals that resonate with audiences.
  • Participated in rigorous rehearsal schedules, ensuring smooth transitions between scenes.
  • Worked closely with wardrobe and makeup teams to create visually striking character looks that complemented overall production design.
  • Utilized improvisational techniques during live performances when necessary, ensuring seamless continuity on stage or screen.
  • Performed in various theatrical productions, ranging from musicals to dramas.

Branch Development Associate

Adams Remco, Inc.
Jacksonville, Florida.
07.2025 - 12.2025
  • Streamlined CRM data by cleaning and enriching contacts, logging activities to ensure thorough follow-ups, optimizing contact information, and strategically tagging prospects for targeted campaigns and networking events.
  • Spearheaded weekly sales blitzes alongside leadership, diligently tracking key performance indicators to maximize calls, connections, and meetings set, ensuring impactful engagement.
  • Participated in key business events and launches, enhancing industry knowledge through multiple training courses and earning certification from Toshiba, which sharpened project execution skills and contributed to successful collaborations, including the 2025 Xerox launch event.

Administrator & Receptionist

Arlington Park Funeral Home and Cemetery
Jacksonville, Florida.
08.2021 - 05.2024
  • Answered multi-line phone system, screened and relayed accurate messages to the appropriate person, and communicated with clients as they entered the office in reference to the daily appointments and walk-in schedule. Obtained additional client information as needed.
  • Reviewed onboarding procedures, updated documentation, and modified training policies to adhere to requirements under Florida law.
  • Paid invoices before deadlines, corresponded with vendors.
  • Organized office inventory and tidied office area.
  • Planned and executed public events.

Floor Leader - Sales, Training & Social Media

LUSH Cosmetics North America
Jacksonville, Florida.
05.2017 - 08.2021
  • Served as point of contact for customer resolution, successfully deescalating 95% of issues without management involvement.
  • Trained 20+ sales associates in running the POS system, customer service practices, and opening and closing processes.
  • Received and organized new merchandise, checking items against invoices and labeling and pricing products for the sales floor.
  • Handled 3 tasks simultaneously during busy hours, maintaining high levels of productivity.

Staff Member & Key Holder

Bruster's Real Ice Cream
Jacksonville, Florida.
02.2015 - 05.2017
  • Implemented sanitation and serving protocols, achieving a 95% health inspection score across all evaluations.
  • Processed returns and cash, card, and gift card transactions, and applied discounts, handling over 17 transactions an hour in peak seasons.
  • Interacted with 200+ customers each shift, answering questions, retrieving stock, and initiating friendly conversation to build rapport.

Education

High School Diploma -

Sandalwood High School
Jacksonville, Florida
01-2018

Skills

  • Phone Etiquette
  • Data Entry & Typing
  • Critical Thinking
  • Sales
  • Attention to Detail
  • Accounts Receivable
  • Event Coordination
  • Communication
  • Invoicing & Billing
  • Procurement
  • Social Media Management
  • Integrity & Determination
  • Compassion & Empathy
  • Data Entry
  • CRM
  • Social Media Strategy
  • Content Production
  • Audience Engagement
  • Analytics Tracking
  • Social Media Marketing
  • Theatrical acting
  • Screen acting
  • Accents and dialects
  • Stage presence
  • Script analysis
  • Strong emotional range
  • Memorization techniques
  • Video editing
  • Content strategy
  • Photography
  • Professionalism and discretion
  • Visual marketing
  • Bar service preparation
  • Safe serving practices
  • Hospitality and accommodation
  • Expense reporting
  • Corporate procedures

Certification

  • Toshiba Masterclass
  • Building Talent Award
  • Creator To Watch 2025

Timeline

Branch Development Associate

Adams Remco, Inc.
07.2025 - 12.2025

Social Media Content Creator

Freelance
12.2022 - Current

Administrator & Receptionist

Arlington Park Funeral Home and Cemetery
08.2021 - 05.2024

Floor Leader - Sales, Training & Social Media

LUSH Cosmetics North America
05.2017 - 08.2021

Staff Member & Key Holder

Bruster's Real Ice Cream
02.2015 - 05.2017

Actor

Freelance
02.2005 - Current

High School Diploma -

Sandalwood High School