Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alyssa Bass

Alyssa Bass

Conroe,TX

Summary

Dynamic professional with a proven track record at Montgomery County Food Bank, excelling in leadership and relationship development. Skilled in data entry and inventory management, I enhance volunteer experiences and foster advocacy. Known for exceptional customer service and effective problem-solving, I consistently create positive outcomes and build strong connections.

Overview

8
8
years of professional experience

Work History

Administrative Assistant and Receptionist

Montgomery County Food Bank
Conroe, Texas
05.2025 - Current
  • Serve as the first point of contact by answering and directing calls from clients seeking food assistance, donors, corporate groups, and board members with professionalism and empathy.
  • Welcome and check in 50–100+ volunteers, donors, and board members daily, ensuring a safe, well-organized, and positive experience.
  • Oversee ordering, inventory, and budget tracking of office supplies and purchased items, applying logistical thinking to maintain cost efficiency and prevent shortages.
  • Assist in the creation, management, and tracking of purchase orders to ensure accuracy, compliance, and timely fulfillment.
  • Provide cross-departmental support by assisting with special projects, coordinating tasks, and ensuring deadlines are met.
  • Receive and process monetary and food donations, maintaining accurate records and fostering strong donor relationships.
  • Assist in planning and executing board meetings by greeting members, preparing materials, and ensuring smooth meeting logistics.
  • Apply strong organizational and logistical skills through advanced use of Excel and Word to manage data, track resources, and support daily operations.

Volunteer Services Coordinator

Montgomery County Food Bank
Conroe , TX
02.2024 - 05.2025
  • Provide volunteers with a positive and meaningful experience. Help turn volunteers into advocates of the Food Bank, and ultimately into donors.
  • Conduct training for the tasks of the day for groups from 5-50 people.
  • Assists the management of the workflow and volunteers in the sort rooms, assuring safety first and that the guests are having a meaningful experience.
  • Assures completed pallets are wrapped correctly, weighted and moved using pallet jacks.
  • Work with supervisor to assure produce availability.
  • Accurately document inventory traffic using appropriate forms and systems.
  • Implement a continuous process improvement system to enhance the volunteer experience.
  • Enforce guidelines and expectations with the volunteers.
  • Maintain a clean and safe work environment per the Food Bank standards and guideline.

Receptionist/Lead Kennel Tech

Tender Paws Animal Hospital
08.2021 - 02.2024
  • Answer an average of 50 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers of new products
  • Effectively respond to customer requests in a time efficient manner
  • Data Entry and Data Integrity of patient files, records, billing history, and family history
  • Product inventory reports
  • Receive payments, process invoices, CC reconciliation, bank runs and deposits
  • Interact with customers to ensure they have a positive experience, answer any questions, and address any concerns they have
  • Contribute to client retention by consistently providing excellent customer service to both clients and pets
  • Assists veterinarian with surgical procedures, vaccines, medications and, patient communication

Team Leader/Cashier

Main Squeeze Juice CO
03.2021 - 04.2022
  • Educated customers about daily promotions to increase sales
  • Processed all forms of payments, reconciled CC payments, and balanced registers
  • Onboarded and trained new team members to work as cashiers in accordance with company policies and procedures
  • Earned customer loyalty by interacting with them in a friendly manner and taking care of their requests, and needs
  • Efficiently and accurately processed a larger number of transactions
  • Worked and communicated with the owner on a weekly basis to go over sales reports, and employee evaluations
  • Helped open their second store in Montgomery, Texas

Childcare Worker/Ark Youth Mentor

The Ark Church
01.2018 - 05.2022
  • Worked with parents to establish and maintain strong support networks, as well as to establish rapport in order to facilitate communication
  • Built relationships with children, and parents to ensure the care, welfare, safety, and security of each child was created and maintained
  • Lead small groups in Ark Youth, teaching them life skills, relational skills, and biblical principles
  • Assisted leadership with planning and preparing for all Ark Youth events, outreaches, retreats and vibe nights
  • Assisted the administrative assistant with purchasing of supplies, processing invoices, and receipts
  • Planned and lead small group outings for 7 HS girls on a bi-weekly basis to build relationships, and to be a support and a voice of encouragement to them
  • Communicated with Ark Youth Staff any vital information that needed to be documented and addressed

Education

High School Diploma -

Montgomery High School
Montgomery
05-2021

Bachelor of Science - Business Administration

Lone Star College
Houston, TX

Skills

  • Leadership
  • Relationship development
  • Data entry
  • Customer service
  • Communication
  • Adaptability
  • Emotional intelligence
  • Inventory
  • Problem-solving
  • Time management
  • Detail-oriented

Timeline

Administrative Assistant and Receptionist

Montgomery County Food Bank
05.2025 - Current

Volunteer Services Coordinator

Montgomery County Food Bank
02.2024 - 05.2025

Receptionist/Lead Kennel Tech

Tender Paws Animal Hospital
08.2021 - 02.2024

Team Leader/Cashier

Main Squeeze Juice CO
03.2021 - 04.2022

Childcare Worker/Ark Youth Mentor

The Ark Church
01.2018 - 05.2022

High School Diploma -

Montgomery High School

Bachelor of Science - Business Administration

Lone Star College

Similar Profiles

CREATE PROFILE