Alyssa Beckman
Buffalo,MN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Teachers On Call
Bloomington, MN
09.2023 - Current
- Provided classroom instruction following regular teacher's lesson plans.
- Integrated real-world examples to make learning relevant and engaging.
- Developed creative learning strategies to engage all types of learners.
- Maintained accurate records of student performance, attendance and behavior.
- Integrated technology into classroom instruction whenever possible.
Barista and Book Store Clerk
Buffalo Books and Coffee
Buffalo, MN
06.2016 - Current
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Provided customer service to ensure satisfaction.
- Developed strategies for increasing customer satisfaction and loyalty.
Assistant Director
St. Martin’s ELC
Winona, MN
01.2022 - 05.2023
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Implemented customer service initiatives to improve client satisfaction.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized files, developed spreadsheets, and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Administrative Assistant/Student Intern
Winona State Career Services
Winona, MN
08.2020 - 05.2022
- Resolved customer inquiries regarding schedule changes or availability of services.
- Responded to customer inquiries via phone, email, and in person.
- Executed surveys targeting end-of-year feedback from Undergrad and Graduate students.
Education
Elementary Education
Winona State University
Winona, MN12-2022
Skills
- Record keeping
- Engagement strategies
- Customer service
- Adaptable teaching methods
- Verbal and written communication
- Assistive technologies
- Collaborative learning
- Time management
- Creative problem solving
References
References available upon request.
Timeline
Substitute Teacher
Teachers On Call
09.2023 - Current
Assistant Director
St. Martin’s ELC
01.2022 - 05.2023
Administrative Assistant/Student Intern
Winona State Career Services
08.2020 - 05.2022
Barista and Book Store Clerk
Buffalo Books and Coffee
06.2016 - Current
Elementary Education
Winona State University
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