Alyssa Beecher

Responsible for overseeing end-to-end operations and project execution, including order placement, purchase orders, inventory management, and coordination with manufacturers to ensure accurate, on-time delivery of products. Manage scheduling for sales appointments and installations, provide ongoing customer updates, and oversee installations on-site to ensure quality, safety, and client satisfaction. Work closely with sales representatives, designers, and cross-functional teams to maintain smooth day-to-day operations and meet project deadlines within budget. Lead project planning, scheduling, and documentation while implementing process improvements that enhance efficiency, reduce costs, and improve service delivery. Oversee employee training, onboarding, performance reviews, and cross-training, while maintaining financial records, data entry, and front office support. Maintain direct customer relationships and ensure compliance with company standards and safety regulations.

Advanced from seasonal sales associate to Assistant Manager through consistent performance and leadership. Supported operations across multiple locations by managing daily inventory levels, restocking merchandise, scheduling staff to ensure coverage during peak hours, and overseeing day-to-day store operations. Assisted with hiring, interviewing, and training team members while supervising staff performance and resolving personnel issues. Handled customer concerns efficiently to maintain high service standards and strong customer relationships. Coordinated promotional events to increase engagement and sales, and prepared detailed reports on sales trends, inventory, and financial performance.

• Directed sales and project coordination across Northeast territory, serving as key contact for leads and consultations.
  Processed work orders, coordinated with Los Angeles production team, ordered materials, and managed logistics for timely installations.
  Ensured on-time project completion by scheduling installers while fostering strong customer relationships.
  Represented company at regional events and conferences, engaging clients to support ongoing business development initiatives.
  Managed comprehensive event logistics, including travel bookings and procurement of promotional items.
  Facilitated communication among cross-functional teams to maintain project alignment.
  Led diverse client initiative planning and execution to deliver successful outcomes.
  Developed schedules using industry-standard tracking tools to monitor project progress efficiently.

Provided front-line client and patient support in a busy veterinary clinic, greeting clients and pets to create a welcoming environment. Managed scheduling, maintained patient records using veterinary management software, and coordinated with veterinarians to prepare for examinations and procedures. Assisted veterinarians during exams and surgical procedures to enhance patient care, while educating clients on pet health, vaccination schedules, and preventive care. Handled payments and transactions accurately, managed a multi-line phone system, and maintained inventory of medical supplies and equipment to ensure smooth clinic operations.

Served as Team Captain supporting sales and operations at a major entertainment venue, coordinating daily opening and closing procedures to ensure operational readiness, safety compliance, and a positive guest experience. Acted as team lead in the absence of management to maintain workflow continuity during high-traffic events. Oversaw cash register operations and accurately handled bank deposits, while managing equipment setup and breakdown for attractions and shows. Implemented effective crowd management practices during peak attendance and facilitated clear communication between departments to ensure seamless event execution.

Managed front desk operations at a full-service hotel, overseeing daily guest check-in and check-out procedures, reservations, billing, and payment processing. Directed and supported front office staff while coordinating reservations, guest services, and telephone operations to ensure smooth daily workflows. Utilized property management and reservation systems to book rooms and packages, calculate rates and discounts, and process credit card transactions accurately. Handled inbound and outbound guest communications regarding reservations, account status, and billing, while resolving guest inquiries and issues promptly to enhance satisfaction. Collaborated closely with housekeeping to ensure timely room readiness, maintained accurate records and reports, monitored inventory of front desk supplies, and consistently received positive customer feedback for service excellence.

Worked as a sales associate with Arribas Brothers, a long‑standing Disney partner known for handcrafted glass, crystal collectibles, jewelry, and personalized keepsakes sold at multiple locations within Walt Disney World parks and retail areas, including the Magic Kingdom and Disney Springs. Provided exceptional guest service by assisting customers with product selection, answering inquiries, and processing sales using a POS system. Cross‑trained to support and operate multiple retail locations, maintained well‑stocked and visually appealing merchandise displays, and performed glass engraving and personalization services as part of the guest experience. Collaborated with team members to achieve sales goals and deliver high‑quality service in a fast‑paced, theme park retail environment rooted in artisanal craftsmanship and presentation