Alyssa Begay
Farmington,NM
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Safeway Pharmacy
Farmington, NM
12.2012 - Current
- Checked expiration dates on drug products prior to dispensing them to customers.
- Entered patient profile information into computer systems accurately and completely.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Resolved customer complaints regarding product quality or quantity issues.
- Provided medication and other healthcare products to customers accurately and efficiently.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Verified accuracy of patient information on prescription orders.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Prepared pricing and instruction labels for placement on prescriptions.
- Compiled customer demographic, allergy and medical history background.
- Established and updated patient profiles, medications and insurance details.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Maintained clean and organized pharmacy shelving and work areas.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Certified Pharmacy Technician
Walmart Pharmacy
Farmington, NM
01.2011 - 12.2011
- Assisted the pharmacist with entry of prescriptions, filling and dispensing medication to the correct patients.
- Resolved insurance claims prior to dispensing medication to patients.
- Organizing and filing inventory papework.
- Checking expiration dates of shelved medication.
Pharmacy Technician
Safeway Pharmacy
Farmington, NM
10.2009 - 12.2010
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Answered telephones to respond to questions or requests.
- Maintained proper storage and security conditions for drugs.
Education
Some College (No Degree) - Prenursing Studies
San Juan College
Farmington, NMSome College (No Degree) - Pharmacy Technician
Apollo College
Albuquerque, NMHigh School Diploma -
Newcomb High School
Newcomb, NM05-2008
Skills
- Proper labeling procedures
- Problem-solving skills
- Pharmacy operations
- Drug Inventory Control
- Drug security
- HIPAA
- Insurance Billing
- Medication Dispensing
- Filling Prescriptions
- Patient paperwork
- Team Collaboration
Certification
- PTCB certified
- CPR certified
References
References available upon request.
Timeline
Certified Pharmacy Technician
Safeway Pharmacy
12.2012 - Current
Certified Pharmacy Technician
Walmart Pharmacy
01.2011 - 12.2011
Pharmacy Technician
Safeway Pharmacy
10.2009 - 12.2010
Some College (No Degree) - Prenursing Studies
San Juan College
Some College (No Degree) - Pharmacy Technician
Apollo College
High School Diploma -
Newcomb High School
- PTCB certified
- CPR certified
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