Alyssa Bell
Miami,FL
Summary
Recent Microbiology graduate with a strong foundation in research, analysis, and problem-solving, complemented by nearly 8 years of work experience across various industries. Skilled at applying scientific principles to diverse challenges, with a focus on continuous learning and professional growth. Eager to contribute to innovative projects, bringing a passion for overcoming challenges and driving results. Seeking opportunities to utilize my skills, attention to detail, and adaptability in a dynamic work environment.
Overview
6
6
years of professional experience
Work History
Waitress/Housekeeping and Laundry Attendant
Hampton Inn & Suites By Hilton
07.2022 - 01.2025
- Delivered exceptional service with a 95% customer satisfaction rating, consistently meeting guest needs during high-volume shifts over the course of three years.
- Processed an average of 20-25 orders per shift as a waitress, contributing to a 15-20% increase in guest stisfaction and repeat business.
- Cleaned and prepared 15-20 rooms per-shift, maintaining high cleanliness standards and contributing to a 10-15% improvement in guest satisfaction scores.
- Managed laundry operations, processing 50-60 loads per day, reducing linen processing time by 20% and ensuring timely availability of linens for guest use.
Sales Execution/Financial Planning and Analysis
Northwestern Mutual
09.2024 - 10.2024
- Facilitated weekly reviews with financial representatives, assisting in refining 5-10 tailored financial strategies.
- Leveraged Microsoft Dynamics CRM to document client interactions, enhance communication channels, and drive accurate meeting documentation contributing to a 10-15% improvement in CRM data entry.
- Managed compliant client files and communications, ensuring adherence to regulatory standards, with 100% compliance during the month.
- Streamlined application preparation and submission processes to maintain a 90% approval rate within expected timelines.
- Contributed to opening and funding investment accounts, enhancing workflow efficiency by 15-20%.
Barista Trainer
Starbucks
10.2021 - 04.2024
- Delivered exceptional customer service, maintaining a 95%+ customer satisfaction rating and fostering a loyal client base through personalized interactions and efficient order fulfillment.
- Drove a 15-20% increase in daily sales by effectively upselling, promoting seasonal items, and engaging customers with product knowledge.
- Trained and mentored over 10 new baristas, with 90% meeting performance targets within three months.
- Implemented quality control measures that reduced drink-related customer complaints by 25%, improving consistency and overall product satisfaction.
Research Assistant
Colorado State University
01.2019 - 05.2019
- Assisted in preparing samples for nucleic acid isolation and quantitative PCR, contributing to 10-15 successful experiments and improving sample prep efficiency by 15-20%.
- Utilized MATLAB, Excel, and Python to streamline data analysis and management, reducing processing time by 10-15% and improving accuracy in experimental results.
Education
Bachelor of Science - Microbiology 3.6 GPA
Arizona State University
Tempe, AZ05-2024
Skills
- Data Interpretation
- Mathematical Analysis/Statistics
- MATLAB/Python/SQL- Intermediate
- Microsoft Office- Excel/Outlook/Word/Other
- Leadership Experience
- Attention to Detail
Courses
- Statistics for Biosciences, Bioethics, Biochemistry, Micro/Macroeconomics, Calculus, Developing as a Leader, Trigonometry, Algebra, Logarithmic and Exponential Functions, Introduction to Financial Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Execution/Financial Planning and Analysis
Northwestern Mutual
09.2024 - 10.2024
Waitress/Housekeeping and Laundry Attendant
Hampton Inn & Suites By Hilton
07.2022 - 01.2025
Barista Trainer
Starbucks
10.2021 - 04.2024
Research Assistant
Colorado State University
01.2019 - 05.2019
Bachelor of Science - Microbiology 3.6 GPA
Arizona State University
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