Alyssa Bennett
St. Louis,MO
Summary
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Baker
Hollywood Casino
12.2022 - 08.2024
- Maximized productivity by effectively delegating tasks among team members based on their strengths.
- Trained new staff members on baking techniques, equipment use, and safety protocols for successful integration into the team.
- Adhered to food safety regulations while handling ingredients, ensuring top-notch hygiene standards were maintained.
- Operated and maintained bakery equipment, including ovens and mixers.
- Cleaned and maintained kitchen equipment and oven.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Receptionist
Saint Louis Cremation
09.2022 - 11.2022
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Decorator
Donut House
02.2021 - 08.2022
- Read job orders and inspected workpieces to determine work procedures and materials required.
- Selected, weighed, mixed and added production input materials in correct proportions and order of operations.
- Implemented creative solutions to overcome unexpected challenges during the decorating process.
- Stayed up-to-date with industry trends, incorporating fresh ideas into design concepts.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
Host/ Busser
First Watch Restaurant
06.2020 - 11.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Picker Warehouse
Amazon
06.2020 - 06.2020
- Pulled orders quickly to maintain demanding productivity goals.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Followed safety protocols and procedures to minimize workplace accidents.
- Worked fast to meet assigned daily picking quotas.
- Kept work areas neat, clean and free from debris.
- Assisted in reducing product damage through careful handling of items during the picking process.
Receptionist
Buchanan County Sheriff Department
10.2019 - 01.2020
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Confirmed appointments, communicated with families, and updated patrons records.
- Resolved visitors problems and complaints.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Substitute Teacher
Mary Margaret Daycare
06.2019 - 08.2019
- Performing to keep children safe, Teaching children ages 1-5 the basic knowledge to start pre-k, Cleaning and closing responsibilities
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Supervised lunchroom and recess activities.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Collaborated with other educators to plan and review instruction.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Encouraged critical thinking and problem-solving skills through project-based learning activities.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Team Member
Clementine’s Naughty and Nice Creamery
05.2018 - 10.2018
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
- Reduced wait times for customers by implementing more efficient checkout process.
- Improved customer satisfaction by quickly helping each person find desired items.
Concession/ Front Desk
Midwest Pool Management
05.2018 - 09.2018
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
- Oversaw food preparation and monitored safety protocols.
- Stocked and faced concession items.
Education
Business Administration And Management
Saint Louis Community College
St. Louis, MO05-2025
Culinary Arts - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO10.2023
High School -
Bishop Dubourg High School
St. Louis, MO05.2019
Skills
- Specialty Baking Techniques
- Organizational Skills
- Team Player
- Multitasking proficiency
- Staff Training and Development
- Food Safety Compliance
- Pastry preparation
- Cake Decorating
- Problem-Solving
- Recipe Development
- Food handling standards
- Attention to Detail
Certification
- Culinary Arts Degree/Certificate from Accredited Culinary Schools – Various Institutions.
Timeline
Lead Baker
Hollywood Casino
12.2022 - 08.2024
Receptionist
Saint Louis Cremation
09.2022 - 11.2022
Decorator
Donut House
02.2021 - 08.2022
Host/ Busser
First Watch Restaurant
06.2020 - 11.2020
Picker Warehouse
Amazon
06.2020 - 06.2020
Receptionist
Buchanan County Sheriff Department
10.2019 - 01.2020
Substitute Teacher
Mary Margaret Daycare
06.2019 - 08.2019
Team Member
Clementine’s Naughty and Nice Creamery
05.2018 - 10.2018
Concession/ Front Desk
Midwest Pool Management
05.2018 - 09.2018
High School -
Bishop Dubourg High School
Business Administration And Management
Saint Louis Community College
Culinary Arts - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts