Alyssa Blockel
Milwaukee,WI
Summary
To leverage my background in psychology and business to contribute effectively in a dynamic organization, where I can apply my skills in communication, interpersonal relations, and understanding of human behavior. Committed to learning new roles and processes to support various departments and service initiatives. Very flexible, and capable of working in all areas, and can easily grasp new tasks. Adapts well to changing processes, and is eager to contribute to a growing company.
Overview
6
6
years of professional experience
Work History
Scheduling Specialist
Caravel Autism Health
Milwaukee, WI
11.2024 - Current
- Served as primary point of contact for clients and families, supporting clinical team across multiple functions.
- Created daily, weekly, and monthly reports for management staff.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Coordinated timely and accurate scheduling changes for staff and clients, ensuring seamless service initiation.
- Managed scheduling of PTO, QTPs, and support services to optimize resource allocation.
- Recorded client and staff cancellations and reschedules to maintain prescribed treatment hours.
- Executed scheduling communications promptly to prevent service disruptions.
- Onboarded new clients in collaboration with Intake, guiding them from initial meet to first day of ABA therapy.
- Supported scheduling operations across centers as needed, enhancing overall efficiency.
- Facilitated communication flow between clinic and Caravel corporate support to ensure alignment.
Team Member
Target
Glendale, WI
09.2020 - 11.2024
- Deliver exceptional customer service, anticipate customers’ needs and troubleshoot to resolve concerns.
- Keep cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Unload produce items from truck, break down pallets, load flats with proper produce items for placement on produce floor and check produce on display for quality.
- Maintain current knowledge of shelf planograms and end cap plans to merchandise products.
- Handle quality control for truck deliveries of daily food shipments.
- Use pallet jacks to move merchandise to salesfloor for stocking.
Stocker
Lands’ End
Fox Point, WI
06.2019 - 06.2019
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Consistently lifted materials weighing as much as 50+ pounds.
- Changed sales floor signs to show current pricing and support product promotions.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Cleaned, closed and secured store at end of shift.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Science - Psychology
University of Wisconsin - Milwaukee
Milwaukee, WI05.2024
Skills
- Qualitative and quantitative research methods
- Time management
- Adaptability
- Critical thinking and problem solving
- Understanding human behavior
- Team collaboration and dynamics
- Psychological principles application
- Communication skills
- Verbal and written communication
- Microsoft Office Suite proficiency
- Google Workspace expertise
Languages
Spanish
Limited
References
References available upon request.
Timeline
Scheduling Specialist
Caravel Autism Health
11.2024 - Current
Team Member
Target
09.2020 - 11.2024
Stocker
Lands’ End
06.2019 - 06.2019
Bachelor of Science - Psychology
University of Wisconsin - Milwaukee