Forward-thinking professional ready to apply experience with independent and collaborative content creation, data analysis and decision making, formal writing, editing and publishing of legal documents, and project management from the education sector to the technology industry. Used data-driven decision making to reduce student suspensions by 70%, raise student reading and math levels by two grade levels per year, improve student test scores by 20% following intervention, and wrote, edited and published over 50 legal contracts. Served on the Diversity and Equity Committee for the district, the Positive Behavior Intervention Team, and led and facilitated the Special Education Professional Learning Community for the high school. Created and delivered content for 16 academic courses, and designed 2 new social/emotional learning courses approved by the school board. Wrote and edited over 100 US Navy award certificates, and created and published content to publicize accomplishments.
• Fostered welcoming environment for students with disabilities, by using Person First Language, focusing on the needs of each individual client, and establishing rapport with clients and visitors.
• Provided customer service in fast-paced, student service environment for students, parents, and faculty, including answering questions and providing general information about Center and university resources, and specific information about university and legal policies, such as Americans with Disabilities Act and Title IX of United States Code.
• Proctored exams for students needing alternative testing arrangements such as quiet and private testing rooms.
• Provided administrative support such as answering phones, scheduling and coordinating staff meetings and appointments, and managing calendars using Appointments Plus and Microsoft Outlook, and clerical work such as filing, creating and proof-reading documents, and maintaining organizational systems.
• Directly oversaw 48 first-year college students living in the residence halls, providing peer counseling, mediation for suite and roommate conflicts, and referrals and knowledge about different student services on campus.
• Created educational programs to fit the needs of individuals in the community to create events on topics like academic success and healthy living.
• Participated in and implemented into practice extensive diversity training on ability, race, gender, and sexual orientation.
• Responsible for overnight duty coverage of halls, confronting policy violations and crisis situations, providing security, and managing guest admissions.
• Performed administrative services such as front desk coverage, equipment rentals, customer service for residents and guests, and answering phones and completed documentation such as logs, weekly reports, incident reports, facility requests.
• Created lesson plans for staff, and taught swimming lessons, including “non-traditional” adult and special needs classes.
• Oversaw and supervised staff of twenty lifeguards and swim instructors, scheduled and assigned swimming lessons, tasks and duties, and trained and provided critique and feedback for staff.
• Planned and implemented community events Planned and implemented community events such as pool parties, engagement activities like treasure hunts, relay races, karaoke days, and free or reduced admission or concessions days.
• Ran daily operations of facility, including operating cash register, provided customer service and providing daily cleaning and maintenance of pool and locker room.
Project Management
Social Emotional Learning Course Design
Peer Mentor Program Designer and Coordinator
Diversity and Equity Task Force Committee Member
Professional Learning Collaboration Coordinator
Positive Behavior Interventions and Support (PBIS) Committee Member