Alyssa Bocanegra
Adelanto,CA
Summary
Motivated student who is actively pursuing a position that utilizes communication, interpersonal skills, and leadership qualities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivated Human Resources Coordinator accomplished in managing agency relations, business planning and time tracking. Dedicated to increasing efficiency through standard process development and implementation.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
HR Coordinator
Family Assistance Program
Victorville, CA
02.2023 - Current
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Helped with employee transfers and referrals.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Scheduled random drug testing for employees to diminish regularity risks.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Generated monthly reports regarding employee absences and tardiness.
- Initialized background checks for potential new hires.
- Scheduled meetings between supervisors and employees for performance appraisals or disciplinary action.
- Assisted with developing job descriptions and updating existing ones when necessary.
- Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.
- Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
- Monitored performance evaluation processes to ensure timely completion of reviews.
- Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Developed employee orientation and training programs for new hires.
- Investigated complaints about discrimination or harassment brought forward by employees.
- Ensured compliance with federal and state labor laws by staying up-to-date on changes in legislation.
- Explained human resources policies and procedures to employees.
- Answered employee questions during entrance and exit interview processes.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Maintained employee records in compliance with applicable laws and regulations.
- Provided guidance to supervisors on legal policies such as equal employment opportunity guidelines.
- Managed communication regarding employee orientation and open enrollment for benefits.
Receptionist
Valley Hi Kia
Victorville, CA
02.2023 - 10.2024
- Scheduled and confirmed appointments and meetings for management team.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Updated and recorded customer or client information to maintain accounts.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Scheduled space or equipment for special programs, meetings and conferences.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Scheduled appointments for clients, customers, and other visitors.
- Investigated and analyzed client complaints to identify and resolve issues.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Freight Packer
Target Distribution Center
Fontana
08.2019 - 07.2020
- Followed company packing procedures and standards
- Handle inventory with care and attention to detail
- Adhere to safety programs and OSHA compliance for a safe work environment
- Ensure product orders are packed and moved carefully.
Dominos
Adelanto
05.2018 - 08.2018
- Fast food preparation and assembly
- Cash Handling
- Maintained high standards of customer service during high-volume, fast paced operations
- Communicated clearly and positively with coworkers and management
- Resolved complaints promptly and professionally.
Wendy's
Adelanto
07.2017 - 07.2018
- Assisted with cashier and cleaning operations
- Measured and prepared raw food and materials
- Operated-high volume cooking and assembly equipment.
Education
Associate of Applied Science - Allied Health
Barstow Community College
Barstow, CA05-2025
High School Diploma -
Adelanto High School
Adelanto, CA05-2017
Skills
- Performance Evaluation
- Human Resources Management
- Employee Relations
- Recruiting
- Compensation Structuring
- Human Resources Audits
- Training Programs
- Exceptional Communicator
- Confidential Document Control
- People-Oriented
- Maintains Confidentiality
- Recruitment
- Customer Relations
- Payroll Processing
- Background Checks
- HR Policies and Procedures Expertise
- Recordkeeping
- New Employee Orientations
- Scheduling
- Multitasking and Prioritization
- Time Management
- Positive and Professional
- Verbal and Written Communication
- Security Awareness
- Organization Skills
- Customer Service
- Reliable Team Worker
- Quality Assurance and Control
- Engaging Personality
- Money Handling
- Excellent Multi-Tasker
Timeline
HR Coordinator
Family Assistance Program
02.2023 - Current
Receptionist
Valley Hi Kia
02.2023 - 10.2024
Freight Packer
Target Distribution Center
08.2019 - 07.2020
Dominos
05.2018 - 08.2018
Wendy's
07.2017 - 07.2018
Associate of Applied Science - Allied Health
Barstow Community College
High School Diploma -
Adelanto High School