Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
12
12
years of professional experience
Work History
Executive Assistant to the Deputy Superintendent
Judson Independent School District
04.2022 - Current
Assist with the daily operations of Judson ISD and provide excellent communication to all departments
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Served as a liaison between departments to facilitate effective communication throughout the company.
Organized and coordinated conferences and monthly meetings.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Data Processor - McArthur High School
North East Independent School District
07.2020 - 04.2022
Responsible for entering data for new enrollments and processing student records.
Adhered to strict deadlines for completing assigned tasks while maintaining a high degree of accuracy in all work performed.
Maintained high level of data security by adhering to company policies, protocols, and confidentiality requirements.
Assistant Community Director
CWS Apartment Homes
10.2019 - 06.2020
Acted in absence of property manager for a 288-unit apartment community.
Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
Trained new team members on company policies and procedures, contributing to efficient operations and consistent customer service experiences.
Assisted in the preparation of annual budgets, ensuring financial goals were met while maintaining excellent property standards.
Supported Community Director in various administrative duties such as creating reports, analyzing market trends data, updating online listings for optimal visibility.
Coordinated community events to promote resident engagement and foster a sense of belonging among neighbors.
Property Manager
Roscoe Property Management
07.2019 - 10.2019
Managed leasing sales, marketing, maintenance operations, and administration of 240 privately owned Luxury Class A property units.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Followed up on delinquent tenants and coordinated collection procedures.
Assistant Property Manager
Diamond Management
04.2013 - 07.2019
Worked closely with the Property Manager to ensure a smooth operating apartment community of 204 units.
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Education
High School Diploma -
Ronald Reagan High School
San Antonio, Texas
06.2005
Skills
Excellent ability to handle multi-tasking in fast-paced environments
Attention to detail
Ability to work effectively with a wide variety of individuals
Proficient with computer literacy such as Microsoft Word, Microsoft Excel, Power Point, and Internet
Knowledge of Management, as well as financials of Property Management
Knowledge of Educational programs to include Skyward, Docuware and TRex