Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alyssa Bordelon

Alexandria

Summary

Dynamic and dedicated Dog Groomer at Petco, renowned for exceptional animal handling and customer service skills. Expertly built lasting relationships with clients while ensuring a stress-free grooming experience. Committed to continuous learning and maintaining high sanitation standards, enhancing overall pet care and client satisfaction.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Diligent Desired Position with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

7
7
years of professional experience

Work History

Dog Groomer

Petco
02.2025 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
  • Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
  • Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.

Waitress

Family Grill
01.2018 - 08.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cosmetologist

JCPenney
06.2023 - 02.2025
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Answered phone calls and emails to schedule client appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
  • Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.

Cosmetologist

Mirror Image
03.2023 - 06.2023
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Answered phone calls and emails to schedule client appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.

Education

Cosmetolgy -

Aveda Institute
Lafayette, La

Skills

  • Patience and empathy
  • Animal handling expertise
  • Relationship building
  • Customer service
  • Reliability and punctuality
  • Continuous learning attitude
  • Professionalism and ethics
  • Sanitation practices

Languages

English
Full Professional

Timeline

Dog Groomer

Petco
02.2025 - Current

Cosmetologist

JCPenney
06.2023 - 02.2025

Cosmetologist

Mirror Image
03.2023 - 06.2023

Waitress

Family Grill
01.2018 - 08.2021

Cosmetolgy -

Aveda Institute
Alyssa Bordelon