Alyssa Bozinovski
Franklin,WI
Summary
Technical implementation and project leader with 8+ years leading complex fintech, electronic receivables, and payment implementations within financial services. Own client delivery from post-sale discovery and requirements validation through solution configuration, integrations, testing, production readiness, and go-live. Experienced across ACH and card payments, APIs, SAML SSO, file integrations, merchant processing, and multi-channel payment solutions, with a track record of translating complex requirements into workable solutions and driving cross-functional teams through launch.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Assistant Vice President | Strategic Project Manager — Specialized Receivables
U.S. Bank
Milwaukee, WI
04.2018 - Current
- Own complex electronic receivables and digital-payment implementations from Sales handoff through production go-live, serving as the primary client contact for kickoff, discovery, timelines, testing, dependencies, action items, status communication, and launch coordination.
- Manage at least five concurrent implementations routinely and have led portfolios of up to 21 simultaneous client initiatives spanning new implementations, enhancements, modifications, and complex technical requests.
- Deliver ACH and credit/debit-card payment capabilities across eBill Services (Orbipay), E-Payment Services, Payment Consolidator, Hosted Web Forms, IVR, APIs, SAML SSO, and inbound/outbound file and data integrations.
- Validate post-sale requirements directly with clients, identify gaps or inaccuracies in proposed solutions, and recommend payment channels, workflows, configuration options, data exchanges, and reporting approaches aligned to business and payer needs.
- Coordinate delivery across Product, Development, Security, Operations, Sales, Relationship Management, Alacriti and other vendors, payment-processing partners, and client technology teams to resolve risks, dependencies, defects, and implementation issues.
- Coordinate merchant-processing requirements with Elavon and internal/client teams, including merchant IDs, terminal IDs, BIN information, capture requirements, and related platform configuration dependencies.
- Serve as a trusted SME for high-value and high-touch relationships, including a major state-government client with frequent new payment applications and complex custom requirements.
- Led a two-year cross-functional state-government reimplementation to the current eBill platform, recreating a business-critical file process and enabling migration from a legacy payment platform; earned a U.S. Bank Shield Award.
- Earned a Spot Award after identifying a critical flaw in a proposed Product/vendor change before implementation, preventing disruption to an established client management and budget process.
- Mentor and train project managers on payment products and implementation processes and develop/review procedures, reference materials, and client-facing documentation.
Project Analyst, Healthcare Servicing Support
U.S. Bank
Milwaukee, WI
08.2014 - 04.2018
- Supported Payment Consolidator and related treasury-management healthcare products, translating client issues and requirements into actionable technical work for internal teams and external vendors.
- Investigated complex service requests, identified root causes, coordinated resolution, and supported testing, documentation, training, and process improvement in a regulated financial-services environment.
Clinical Information Analyst, Behavioral Health Services
Lake County Health Department
Waukegan, IL
07.2010 - 08.2014
- Led implementation, support, optimization, and training for the Behavioral Health electronic health record, translating needs among clinicians, operational leaders, billing teams, MIS, vendors, and funding agencies.
- Analyzed business and user requirements, coordinated software changes and testing, and produced management/compliance reporting using Crystal Reports, SAS, and SQL.
Billing Analyst, Central Billing Office, Finance Department
Lake County Health Department
Waukegan, IL
06.2009 - 07.2010
- Managed behavioral-health billing, compliance audits, rejection resolution, accounts-receivable monitoring, and statistical reporting for state, federal, and local funding sources.
Business Systems Analyst, Essbase Systems
Abbott Laboratories — Diagnostics Division IT Finance
Lake County, IL
08.2006 - 08.2008
- Led and supported enterprise IT enhancements, installations, upgrades, requirements, testing, and production issue resolution for Hyperion Essbase and Lotus Notes applications; coordinated delivery with cross-functional IT and business teams.
Jr. Systems Analyst
Abbott Laboratories — International Manufacturing Accounting
Lake County, IL
08.2004 - 08.2006
- Supported an international sales and financial-reporting system, reconciled global sales data to the general ledger, resolved data and communication issues, and produced ad hoc SAS reports.
Education
Bachelor of Arts - Management Information Systems (MIS); Minor in Geography
Carthage College
Kenosha05-2004
Copyediting Certificate - Copyediting
University of California, San Diego
San Diego, CASkills
- Fintech & Digital Payments
- End-to-End Implementations
- Technical Project / Program Management
- Client Onboarding
- Requirements Discovery & Validation
- ACH & Card Payments
- APIs & Systems Integrations
- SAML SSO
- Testing / UAT & Go-Live
- Production Readiness
- Risk & Dependency Management
- Vendor Coordination
- Stakeholder Leadership
- Technical Troubleshooting
- E-Payment Services
- EBill Services (Orbipay)
- Hosted Web Forms
- Payment Consolidator
- APIs
- IVR
- Elavon Merchant Processing
- Atlassian Jira
- Microsoft Project
- Microsoft Visio
- Microsoft Office / Copilot
- SharePoint
- SQL
- SAS
- Crystal Reports
- Hyland Unity OnBase
- NextGen
- Hyperion Essbase
Personal Information
Title: Technical Implementation & Project Leader | Fintech | Payments & Enterprise Solutions
Certification
Wisconsin Real Estate Salesperson License — 2026
Timeline
Assistant Vice President | Strategic Project Manager — Specialized Receivables
U.S. Bank
04.2018 - Current
Project Analyst, Healthcare Servicing Support
U.S. Bank
08.2014 - 04.2018
Clinical Information Analyst, Behavioral Health Services
Lake County Health Department
07.2010 - 08.2014
Billing Analyst, Central Billing Office, Finance Department
Lake County Health Department
06.2009 - 07.2010
Business Systems Analyst, Essbase Systems
Abbott Laboratories — Diagnostics Division IT Finance
08.2006 - 08.2008
Jr. Systems Analyst
Abbott Laboratories — International Manufacturing Accounting
08.2004 - 08.2006
Bachelor of Arts - Management Information Systems (MIS); Minor in Geography
Carthage College
Copyediting Certificate - Copyediting
University of California, San Diego