Alyssa Bracero
Lexington,SC
Summary
Creative Team Associate with 3 years of retail and customer service experience. Accustomed to keeping orderly and tidy work areas, kitchen and work stations. Possesses outstanding customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Bakery Team Member
Lowes Foods
12.2022 - Current
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Measured and mixed ingredients accurately to assist in baking process.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Picker & Packer
Amazon
07.2022 - 12.2022
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Able to work on my feet for 10 hour shifts
Server Shift Leader
Tasty Wings & Seafood
02.2022 - 06.2022
- Maintained restaurant cleanliness whilst giving customer service
- took and served customers orders on time in a fast paced environment.
- was able to work on my feet for 10 hour shifts.
- Maintained accuracy of cash register transactions by accurately counting money and entering data correctly into the POS system.
- Delivered excellent customer service while taking orders and making accurate changes at a fast pace.
- Demonstrated an ability to handle stress calmly under pressure situations such as busy weekends or holidays without sacrificing the quality of product delivered or the level of customer service provided.
Education
Associate of Business Administration - Business Management
Midlands Technical College
West Columbia, SC06.2024
Skills
- Product Merchandising
- Cleaning and Sanitizing
- Team Collaboration
- Attentive Service
- Hospitality Management
- Ability to Lift 40 Pounds
- Excellent Written and Verbal Communication
- Goal-Driven
- Food Safety Guidelines
- Energy and Physical Stamina
- Sales Promotion
- Inventory Management Procedures
Timeline
Bakery Team Member
Lowes Foods
12.2022 - Current
Picker & Packer
Amazon
07.2022 - 12.2022
Server Shift Leader
Tasty Wings & Seafood
02.2022 - 06.2022
Associate of Business Administration - Business Management
Midlands Technical College