Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Southeastern Sports Medicine
Hendersonville, NC
01.2024 - Current
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Organized patient charts before each day's clinic sessions began.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Provided assistance to medical staff in performing minor surgical procedures.
Documented notes during patient visits.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Educated patients about medications, procedures and physician's instructions.
Resident Care Coordinator
Carolina Reserve of Hendersonville
Hendersonville, NC
11.2022 - 06.2024
Performed assessments on new admissions and provided orientation to new residents regarding facility rules and regulations.
Assessed residents' health status, functional abilities, and need for assistance.
Provided support and guidance to residents in daily living activities.
Participated in continuing education programs related to aging process and gerontology topics.
Administered medications as prescribed by physicians according to established policies and procedures.
Served as a liaison between families and guardians and healthcare providers.
Maintained confidentiality of all resident information according to HIPAA regulations.
Facilitated staff meetings to discuss resident's progress and any concerns that may arise.
Supervised staff during their shifts ensuring tasks are completed correctly.
Provided direct care services including bathing, dressing, grooming, toileting, feeding.
Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
Conducted regular rounds of the facility to ensure quality of care standards were met.
Assisted physicians with treatments orders when necessary.
Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
Educated family members about their loved one's condition and treatment plan.
Created an environment that was conducive to physical, mental, emotional, spiritual growth of each resident.
Provided close monitoring and observation of at-risk patients.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Recorded patient conditions and vital signs before and after medical operations.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Aided residents with ambulation and use of walkers, canes and wheelchairs.
Organized games and other activities to engage clients and offer mental stimulation.
Monitored infection control procedures to verify facility-wide health and safety.
Medication Technician
Carolina Reserve of Hendersonville
Hendersonville , NC
11.2022 - 01.2024
Performed quality assurance checks for accuracy of medication administration.
Educated patients about their rights regarding access to their own medical information.
Collaborated with other healthcare professionals in order to provide comprehensive care for patients.
Assisted in the preparation and delivery of medications to patients.
Monitored vital signs before administering medications.
Responded promptly to requests for assistance from nurses and other staff members.
Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
Verified expiration dates on all medications prior to dispensing them.
Disposed expired drugs according to regulatory standards.
Ensured that all prescribed medications were taken as ordered by physician.
Received verbal orders from physicians and other healthcare providers regarding prescriptions and refills.
Conducted monthly audits of controlled substances inventory logs.
Maintained accurate records of all medication administered to residents.
Adhered to HIPAA regulations when handling confidential patient information.
Provided patient education on proper medication use, side effects, and storage.
Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
Obtained, recorded and reported patient vital signs for medication administration.
Cashier
Norms Market
Hendersonville, NC
11.2020 - 11.2022
Verified that customers were of legal age to purchase alcohol or tobacco products.
Followed company security procedures for handling large sums of money.
Ensured compliance with all safety regulations within the store environment.
Performed other duties as assigned by management.
Greeted customers and answered any questions they had about the store's products and services.
Issued receipts, refunds, credits or change due to customers.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Stocked shelves with merchandise when needed.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Balanced daily transactions on a computerized point-of-sale system.
Medication Technician
Terra Bella Assisted Living
Hendersonville , NC
05.2018 - 08.2021
Performed quality assurance checks for accuracy of medication administration.
Educated patients about their rights regarding access to their own medical information.
Collaborated with other healthcare professionals in order to provide comprehensive care for patients.
Assisted in the preparation and delivery of medications to patients.
Monitored vital signs before administering medications.
Responded promptly to requests for assistance from nurses and other staff members.
Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
Verified expiration dates on all medications prior to dispensing them.
Disposed expired drugs according to regulatory standards.
Participated in continuing education programs related to medication management.
Ensured that all prescribed medications were taken as ordered by physician.
Received verbal orders from physicians and other healthcare providers regarding prescriptions and refills.
Conducted monthly audits of controlled substances inventory logs.
Maintained accurate records of all medication administered to residents.
Adhered to HIPAA regulations when handling confidential patient information.
Maintained confidentiality of patient health information at all times.
Provided patient education on proper medication use, side effects, and storage.
Completed continuing education to stay updated on medication administration practices.